Asset Manager - Data Center Infrastructure Services

The TikTok Datacenter Infra team is looking for a Data Center Asset Management & Logistics to develop and drive Data Center asset lifecycle management. This includes the aspects of managing the inbound and outbound logistics, cycle count, and supporting decommissions. A hyper-scaled data center comprises a massive hardware demography - product category, original manufacturer, years of warranty, cost, and efficiency.

The individual were looking for would be a fast learner who is able to grasp critical information, apply best practices, hands-on and devise plans for execution. Responsibilities:

• Be responsible for data center asset lifecycle management: covering the entire process from receiving to retirement for all core IDC equipment including racks, rPDU, servers, networks (switches/OTNs/optics/AOC/etc), cables, cooling liquid, etc. • Conduct daily operations including inbound and outbound asset management, cycle count, RMA, relocation, decommission, inventory management, etc. • Act as the first point of escalation of all asset management operational related matters for assigned regions. • Standardize SOP and promote best practices across the global regions, and incorporate SOPs & practices into asset management systems. • Monitor operational KPIs; report asset accuracy and discrepancies, and drive asset accuracy improvements. • Interface with Finance, Internal Audit, and security teams to ensure asset mgmt compliance & security. • Collaborate with cross-functional teams such as Sourcing, Procurement, Server Engineering, Network Engineering, and Platform for operational activities.

Minimum Qualifications:

• Technical bachelor's degree and 4+ years of data center supply chain & logistics experience
• Expertise in CDN site delivery processes, with a track record of ensuring end-to-end data traceability and real-time CMDB/asset system updates during receiving, deployment and handover
• Hands-on experience in CDN procurement, capable of managing the full PO-to-receipt-to-reconciliation cycle independently
• Familiarity with CMDB, ITAM or similar systems
• Detail-oriented, data-driven and solution-focused; skilled in variance analysis and driving issue closure
• Strong communication and stakeholder management skills
• Self-motivated, adaptable to multi-cultural environments

Preferred Qualifications:

• Hands-on experience with data center hardware infrastructure, including servers and network equipment
• Strong analytical capabilities to query diverse data sources and derive actionable insights from complex datasets