Summary
Ensures all customer issues are satisfactorily resolved by leading and coordinating the installation, repair, and servicing of equipment and machinery in field installations.
Essential Job Duties
Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training, and experience will be considered. (Additional requirements may be designated by position.)
Knowledge, Skills, and Abilities - May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with this position.
Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets
DISCLOSURE REGARDING BACKGROUND INVESTIGATION
Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.
NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING
Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.
Employment Opportunities
Looking for a bright future? Become a part of the diverse team of professionals who take pride in their work at Fairbanks Scales. Our history dates back to 1830 when Thaddeus Fairbanks invented the first platform scale. Today Fairbanks Scales continues to be recognized as an innovative leader in the scale industry.
Headquartered in Kansas City, MO, Fairbanks employs approximately 600 people, has more than 30 customer support centers across the country, and two manufacturing facilities in the U.S.
Human Resources
Fairbanks’ number one asset is its employees. We strive to hire and retain high caliber employees who will go the extra mile to offer superior customer service. It is very common to celebrate employees’ 10th, 20th, 30th and 40th year anniversaries with the company. They take huge pride in representing Fairbanks’ products and services, and Fairbanks feels honored to have them as ambassadors of our company.
We attribute most of our success to the vision and mission of our company, as well as our core values:
-Vision Statement - To be the preferred partner for critical weighing and service solutions.
-Mission Statement - We bring comprehensive weighing products, services and information in a trusted and innovative manner generating value in our partners’ critical operations.
-Integrity - We act with honesty and integrity without compromising the truth in all of our actions and decisions.
-Accountability - We accept our individual and team responsibilities. We meet our commitments. We take responsibility for our performance in all of our actions and decisions.
-Innovation and Continuous Improvement - We work diligently and continuously to improve and innovate our products, services and processes, in order to provide our customers with better quality, solutions and value and to potentially change our industry.
-Safety and Health - We are committed to providing a healthy and safe work environment through training, tools, communication, incentives and wellness programs. We take ownership of safety and health awareness by incorporating it into every aspect of our lives.
-Passion - We have a passion for what we do, putting our heart and mind into our work to provide the best possible outcome, which results in routinely going the extra mile to exceed our customer expectations.
-Empowerment - We are each empowered to take initiative to tackle problems in a cost effective and timely fashion. When we make a decision, we ask ourselves "Is it good for the customer, our Company, for us individually, and is it in agreement with The Fairbanks Weigh?" If the answer is yes, we do it!