Scope of Position: The Group Services Coordinator communicates details for sales groups and conventions regarding hotel guestrooms, catering services, food and beverage, and banquet facilities while maximizing total rooms, food, beverage and meeting room rental revenues and profits and ensuring guest satisfaction.
Position Responsibilities and Qualifications:
Education & Experience:
High School diploma or GED Certificate required, and minimum of two years in sales and marketing preferred.
Minimum one year food and beverage and/or hospitality related work experience is preferred.
Solid Microsoft Office Suite computer skills and financial knowledge required.
Physical Requirements:
Long hours sometimes required, including nights and weekends.
Light Work - Exerting up to 20 pounds of force occasionally, and /or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand for long hours at a time.
Ability to move quickly about the property to various departments of the property.
Ability to drive to different properties as needed to perform responsibilities.
Required Competencies:
Must be able to convey information and ideas clearly, both oral and written.
Must work well in stressful, high-pressure situations.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic arithmetic functions.