Job Description
Ø Create and Distribute Rooming Lists and Pick-Up Reports on a weekly basis as requested by Sales & Catering Managers.
Ø Create BEOs for In-House Meetings.
Ø Provide Office Coverage for Sales, Catering and Conference Services.
Ø Handle incoming inquiries and customer questions, problems and concern in a professional manner.
Ø Maintaining office supply inventories.
Ø Distribution of the following reports: Daily Events Report, Banquet F&B Forecast, BEO Batch Report, Events on the Books per Quarter for three hotels
Ø Assisting with processing advanced deposits and logging deposits in Delphi and processing Vendor Invoices and Commissions.
Ø Provide administrative support for events, such as, but not limited to creating buffet labels, menus, & signage.
Ø Be a liaison between internal departments and external clients at the start of & during events as requested by the Conference Manager.
Ø Meet and greet group and event contacts as required.
Ø Conduct Site Visits on behalf of the Sales and Catering Team or on a walk in basis during office coverage.
Ø And any other duties as assigned
Requirements:
· Excellent written and verbal communication skills.
· Energetic, Hardworking, Flexible and projects a professional demeanor.
· Flexible schedule, must be able to occasionally work weekends and/or evenings.
· Ability to work in a fast-paced environment.
· Strong attention to detail with the ability to multitask.
· Reliable transportation as we support three properties.
· Experience in Delphi or similar hotel software a plus
#INDPH