Area Revenue Analyst - Concord Hospitality Enterprises, Raleigh, NC

ESSENTIAL FUNCTIONS:

• Participate via Teams in weekly Commercial Strategy Meetings utilizing Concord, Brookfield, and Brand Revenue Systems and Tools. Examples include One Yield, MRDW reports, MarRFP, Marsha, MarketVision, Hotelligence, Brookfield Dashboard Reports, OnQ R&I, and Key Hotel Marketing Reports, among others. Challenged hotels will have a key focus throughout the day. Managing revenue by segment, with key initiatives assigned to each, will be the cornerstone of consistent goal achievement.
• Assist DORM in a system review of daily pickup, turndowns, market pricing, inventory strategies, and demand pattern changes. Daily communication is to occur via a morning email, as well as any necessary discussions with the Corporate Sales Team, General Managers, Regional VP of Operations, and Hotel Sales Teams, regarding the execution of strategies related to demand changes.
• Maintain a weekly transient pace that extends out 90 days and is stored on the company database. Include the pace report in the weekly revenue meeting for analysis of trends.
• Prepare short-term (14- 21-day) forecasts for properties as needed.
• Execute displacement models for large programs, i.e., 6 months or longer, to make sound decisions. Present to DORM.
• Package execution, including partners in the community, value offerings, and seasonal demand generation.
• Review the month-end brand reservations reports to identify any challenges to the booking process from the respective ARSO office.
• Review the GDS Recon tool (D360 and Agency 360) monthly to assist DORM in identifying a minimum of 10 target accounts to be worked on throughout the month in combination with other sales leaders' goals.
• Understand all current brand promotions to identify which ones would best fit the current hotel strategy objectives.
• Be knowledgeable of occupancy, average rate, and RevPAR goals of each hotel, including ranking and penetration goals. Be aware of key strategies that drive performance in each area.
• Assist in monitoring the various brands RFP Process to ensure timely participation and effective account execution relative to pricing, pattern, and production.
• Maintain basic knowledge of PMS systems and reporting for all hotels that relate to revenue reporting to ensure accurate segment tracking, package setup, and adjustment tracking.
• Provide support with monthly critiques for all hotels not meeting Concord Hospitality revenue standards (Yield Index decrease of 6% or greater, or as defined by the VP of Sales & Marketing), this should include both revenue management insight as well as direct sales improvements.
• Actively participate in assisting with the organization and presentation roll-out for company meetings and conferences, such as the General Manager Conference, Sales conferences, and Regional type meetings.
• Must be able to maintain positive and constructive relationships with Hotel Leaders, Regional Teams, Corporate staff, and all Brand Liaisons.
• Always provide the highest quality of service to the customer.
• Assist with the Marketing Plan relating to Revenue Management Statistics. Monitor action plans and objectives related to the hotels defined strategy to meet quarterly financial goals. Ensure that strategies are aligned with the hotels needs and market demand trends. Ensure the special event all-hotel calendar is up to date. (Interdepartmental Calendar)
• Review of DaySTAR and monthly STAR reports for analytical assessment with DORM to track the effectiveness of current sales initiatives.
• Ensuring that the GRC totals in Delphi are in parity with group data in the CRS systems. Identify any variances that require further research by DOS.
• Travel to hotel markets as needed and directed by DORM.
• Assist with updating the Concord Home - Sales page and maintain proper records on the Concord Intranet site.
• Attend any brand-required training as well as other meetings requested by your supervisor.
• Carry out any reasonable request by Management that you can perform and assist other Concord Departments when required.
• Represent Concord Hospitality and any other hotels once developed, in a professional manner.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.

Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:

"We Are Concord!"

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Pay Range: $79,405 - $99,257