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AREA RECOVERY MANAGER

Muthoot Fincorp Limited

Salem, OR

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JOB DETAILS
SKILLS
Communication Skills, Educational Technology, English Language, Interpersonal Skills, Loans, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Past Due Accounts, Presentation/Verbal Skills, Staff Training, Tamil Language, Team Building, Travel Industry, Willing to Travel, Writing Skills
LOCATION
Salem, OR
POSTED
30+ days ago

Job Description

A

Job Specification

1

Company Name

:

Muthoot Fincorp Limited

2

Position / Designation

:

Area Recovery Manager \u2013 Secured & Unsecured Lending Business

3

Grade

:

4

Employment Type

:

Collection - Secured & Unsecured Lending Business

5

Reporting to \u2013

Designation & Grade

:

Area Manager

6

No. of Reportees,

Designation & Grade

:

7

Main Tasks & Areas of Responsibility

:

  • Delinquency reduction.
  • Earlier resolution with normalization.
  • Monitor accounts on daily basis
  • Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
  • Responsible for team building and training collection staffs
  • To Work closely with Muthoot Fincorp branches for the smoother part of collection.

8

Skills and Exposure

:

  • A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
  • Proven ability to Handle difficult customer.
  • Should have the knowledge of other products movement in the market.
  • At least 3 years' experience in collection with 2 years of On roll team members.
  • Excellent interpersonal and verbal communication skills
  • Ability to Work & Deliver business targets under pressure.
  • Be Accountable for Portfolio Quality of the Location.

9

Special Requirements (If any)

:

  • Should have willingness to travel as per company requirement.

10

Job Location / State

:

As per the company requirement.

11

Compensation Band

:

As per policy

12

Entitlements

:

As per policy

13

Stake Holders

:

As per the company requirement.

B

15

Educational Qualification / Technical Certification

:

Any UG

16

Skill Sets

:

Collection Experience inn unsecured loan like PL/BL , with team handling skill sets.

17

Communication Skills

:

Good oral, written skill in Tamil/English and any other languages preferably

18

Experience

:

3+ years of Collection experience both soft and hard bucket

19

System Knowledge

MS-Office (Excel/Word and PowerPoint)

20

Behavioral Competencies

:

Uncompromising ethical standards and discipline expected

21

Other Requirements (If any)

:

Should have the license with vehicle (2-wheeler).

About the Company

M

Muthoot Fincorp Limited