Area Operations & Maintenance (O&M) On-Site Supervisor

SUMMARY

Execute, supervise, and inspect the operations and maintenance of all building equipment; including the testing, overhauling, installation, and repair of sophisticated refrigeration, dehumidification, air-conditioning, ventilation, and heating systems.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Serve as the primary point of contact for all building maintenance issues and manage the expectations of customers.
• Perform, supervise, and inspect service calls and preventive maintenance and repairs including HVAC, building automation, carpentry, structural, plumbing, painting, and electrical tasks.
• Serve as the principal repair technician for critical/complicated failures.
• Communicate service details with customers and manage customers concerns and complaints.
• Supervise on-site and off-site technicians, vendors and subcontractors.
• Manage material requirements, vendor requirements and effectively allocate resources to include coordination of activities with service vendors.
• Act as a liaison with customers, administrators, and operational employees as necessary to ensure contract performance.
• Report in writing and orally to higher management; communicate directly with clients and/or other contractor personnel.
• Develop and maintain schedules and performance standards.
• Maintain the computerized maintenance management system.
• Maintain regular and punctual attendance.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervise and mentor assigned site project personnel.