Area Manager

Hub Group Inc

Philadelphia, PA

JOB DETAILS
SALARY
SKILLS
Accidental Death and Dismemberment (AD&D), Chargebacks, Claims Management, Claims Processing, Communication Skills, Contract Management, Customer Relations, Customer Satisfaction, Develop and Maintain Customers, Employee Assistance Plan, Flexible Spending Accounts, Focus Groups, Insurance, Logistics Management, Operational Expenditure (OPEX), Organizational Skills, Profit & Loss, Profit & Loss Management, Quality Control, Standup Meetings, Supply Chain, Technical Leadership, Transportation and Logistics, Warehousing
LOCATION
Philadelphia, PA
POSTED
4 days ago

The Area Manager is a critical leader at the market. The Area Manager will be responsible for overseeing the day to day operations at his/her location(s). The Area Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.

Core Responsibilities & Duties:

  • Focus on relationship with client in order to gain 100% of the delivery business
  • Focus on Independent Contractor Partnerships (Profitability & Compliance)
  • Achieve goals set forth by the client & Hub Group
  • Develop and hold your staff accountable (if applicable)
  • Continuously recruit and retain Independent Contractors
  • Manage claims and their processes (with FOC assistance)
  • P&L Management (Controllables)
  • Delivery Expense (Minimums / effective routing, support expense)
  • Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
  • Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
  • Achieve Location Margin goals

Communicate effectively with the delivery teams, stores and client staff

  • Lead Daily virtual Stand-ups (Short, Effective and informative meetings) - (Document and include feedback in recap)

  • Weekly ride behinds in field with teams to ensure client satisfaction and training - (Document and include in recap)

  • Store visits as needed in order to build/maintain relationship with client

  • Enforce and adhere to company policies and procedures.

  • Responsible for loadout / warehouse oversight of QC with getting teams off dock

  • Actively route monitor and engage the delivery teams (see SOP for details)

  • Travel must be pre-approved by the District Manager

  • Hold Weekly Operations Meetings with your staff - (Document and include in recap)

  • Hold contractor meetings as needed to review settlements, compliance, performance, etc.

  • Participate and engage in Client and internal conference calls

  • Provide Weekly updates on your locations as dictated by District Manager. Weekly recap should include:

  • Your schedule for the week

  • Summarized update of location(s)

  • Standup topics

  • Ride behind recap

  • Aging invoices update (if applicable)

  • Current # of trucks ran in location vs. forecast

  • Other duties as assigned

Qualifications:

  • Proven leader
  • Effective communication and relationship skills
  • Proven results
  • Organized
  • College degree or equivalent experience

Salary Range: Up to $79,650/year base salary plus eligibility for additional incentive program

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We offer a comprehensive benefits plan including:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays

BEWARE OF FRAUD!

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:

  • Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
  • Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
  • Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

About the Company

H

Hub Group Inc

We are hub group. We are a leading, world-class transportation provider that listens to its customers, develops innovative solutions and delivers unparalleled value. Our mission is to provide world-class solutions that consistently exceed customer expectations.

What is it like to work at Hub Group? It begins with an employee experience that is second to none. This is an opportunity to join a well-established company constantly growing and evolving to stay on top.

Hub Group offers competitive compensation and empowers our associates to discover new approaches, develop innovative customer solutions, lead highly motivated teams and make decisions in a collaborative and fun environment. In turn, we reward our top talent for their efforts and provide mentorship and career advancement training to keep our employees — and our company — moving forward.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Transport and Storage - Materials
FOUNDED
1974
WEBSITE
https://www.hubgroup.com