Job Description:
Our Opportunity:
Chewy is hiring an Area Manager for our Phoenix, AZ. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.
What you'll do:
Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
Ensure that standards are established and followed
Work actively with associates to ensure success
Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
Complete required documentation for tracking attendance, efficiency, behavior, and safety
Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals
What you'll need:
Associate Degree - Bachelors’ degree preferred
2-4 years’ supervisory experience preferably in a warehouse or distribution center environment
Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
Intermediate skills in working on computers – Microsoft office package and time keeping software solutions
Ability to work flexible schedule to include nights and weekends if business require it
Position may require travel
Bonus: Bilingual in Spanish
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
CAAR@chewy.com
.To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Amazon changed how we shop for books. Netflix transformed the way we consume movies. At online pet specialty retailer Chewy, we’re disrupting the pet products industry by offering our customers the easiest way to get the premium products they want, backed by unparalleled service. We strive to win at everything we do, whether that means bending over backwards to gain our customers’ trust and loyalty or creating a creative and stimulating work environment for our employees. We aim to wow our customers—and our employees. Trust us. You’ll notice the difference from the moment you become a candidate with us. At Chewy, we believe in ownership and accountability and value creativity. We are makers and doers who thrive on the desire to drive results. We approach our mission to provide the best service and pet products anywhere with a dogged determination and a disposition that’s as sunny as the South Florida oceanfront we call home. Sure, we work hard, but we have fun, too. Of course, that’s not hard to do when you get to bring your favorite four-legged friend to the office.