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Job Type
Full-time
Description
Join a mission-driven team shaping the future of affordable housing communities in Florida. As a LEASE UP COORDINATOR, you will play a vital role in bringing newly developed communities to life - leading the leasing and operational launch process from the ground up. This dynamic position is ideal for a highly organized, customer-focused professional who thrives in a fast-paced environment and is passionate about creating exceptional resident experiences. Working in compliance with HUD, LIHTC, and affordable housing regulations, you will coordinate every aspect of the lease-up phase. If you are energized by building strong communities, delivering outstanding customer service, and making an immediate impact, we invite you to grow with us.
This is a travel-based role supporting new property developments and lease-up operations at multiple locations across the state. Assignments will vary based on business needs and project timelines.
Key Duties & Responsibilities
- Lead daily property operations during lease-up and stabilization phases, ensuring a high level of customer service and resident satisfaction.
- Serve as the primary liaison between on-site teams, corporate departments, ownership, and business partners, providing timely operational and occupancy updates.
- Foster a positive community environment through effective resident communication, issue resolution, and engagement initiatives.
- Oversee leasing office setup and operational readiness, including office systems, utilities, vendor coordination, supplies, and maintenance processes.
- Coordinate with construction, asset management, and vendor partners to prepare units for occupancy and ensure move-in readiness standards are met.
- Manage and drive leasing and marketing efforts to achieve occupancy goals and maintain strong relationships with housing agencies and community partners.
- Ensure compliance with all HUD, LIHTC, and other affordable housing regulations, including accurate lease file processing and regulatory documentation.
- Streamline applicant and resident communication processes to support efficient qualification and move-in procedures.
- Recruit, train, supervise, and evaluate on-site staff while promoting company values of customer service, communication, and professionalism.
- Address employee relations matters in partnership with Human Resources and report liability or community incidents in a timely manner.
Requirements
- Minimum 3 years of experience with LIHTC and affordable housing programs, including new property lease-ups and transition from construction to full operations.
- Experience managing occupancy goals, leasing strategies, and property marketing initiatives.
- HCCP certification required.
- Strong knowledge of Fair Housing and Landlord-Tenant laws.
- Prior supervisory or team leadership experience preferred.
- Excellent communication, organization, problem-solving, and multitasking skills.
- Proficiency with property management software and Microsoft Office programs, including RealPage, OneSite, Excel, Word, and Outlook.
- Ability to work effectively with diverse populations while maintaining a professional, customer-focused approach.
- Must maintain a positive, professional, and service-oriented demeanor.
Drug free workplace. EOE.