The Area General Manager is responsible for leading and overseeing the operations of multiple resort properties to ensure strong overall performance, brand consistency, and exceptional guest and owner experiences. This role provides leadership and direction to on-property General Managers, ensuring operational excellence, financial performance, and alignment with Hilton Grand Vacations' standards and values.
This leader will drive strategic initiatives, oversee capital projects and renovations, manage financial performance-including HOA-related components-and build strong partnerships with key stakeholders
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's ''America's Greatest Workplaces for Parents & Families.'' Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Key Responsibilities Include:
Lead and be accountable for the overall performance of multiple resort properties
Direct, coach, and develop General Managers, driving accountability and leadership capability
Own and optimize regional financial performance, including revenue growth, cost controls, and profitability
Ensure consistent, high-quality guest and owner experiences using data and feedback to drive improvements
Execute company priorities and operational initiatives across all properties
Oversee capital planning, renovations, and property improvement projects
Ensure compliance with company policies, brand standards, and HOA governance requirements
Build and maintain effective relationships with HOA boards, ownership groups, and corporate partners
Promote and exemplify Hilton Grand Vacations' values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Urgency
Complete all required compliance and training programs
Perform other duties as assigned
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Associate's degree or College Diploma
Minimum 7 years of related hospitality leadership experience
Minimum 6 years of management experience at the Director level or above
Proven experience managing multi-property resort or hotel operations
Strong financial acumen with demonstrated success in revenue growth and expense management
Food & Beverage leadership experience
Hawaii market experience required
Experience working in a union environment
Experience managing or partnering with HOA boards
Ability to lead large-scale projects such as renovations or resort repositioning
Willingness to travel up to 10%
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.