Area Customer Service Coordinator.Managed Services Onsite

Metasys Technologies, Inc.

Mount Laurel Township, NJ

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JOB DETAILS

SALARY

$20–$21 Per Hour

JOB TYPE

Contractor

LOCATION

Mount Laurel Township, NJ

POSTED

25 days ago

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.Area Customer Service Coordinator Mount Laurel, NJ (onsite)3+ Months (Temp to Hire)Job Overview Multifunctional ACSC (Advanced Customer Service Coordinator) role supporting high-profile client locations (WTW).Responsible for delivering exceptional front-of-house hospitality, reception, and office support services.Requires a customer service focused professional with strong communication skills, adaptability, and a proactive attitude.Role involves travel between multiple sites (Mt.Laurel, NJ; Philadelphia, PA; King of Prussia, PA) within a 40 50-mile radius.ResponsibilitiesFront of House (FOH) / Reception & Hospitality Serve as the primary front desk representative, greeting visitors and employees in a friendly and professional manner. Answer incoming calls promptly (within three rings) and handle inquiries efficiently. Manage reception emails and provide administrative support as needed. Maintain confidentiality, professionalism, and a positive first impression at all times. Register visitors using building security systems and maintain accurate visitor logs. Notify hosts of visitor arrivals and direct guests to appropriate meeting rooms. Issue and track visitor badges/security cards; report discrepancies.Conference & Meeting Support Set up and support conference/meeting rooms (4 100+ attendees). Provide basic AV support and ensure meeting rooms are fully functional. Reset rooms post-meeting and maintain cleanliness and organization.Catering & Pantry Support Coordinate catering orders for meetings and events. Manage catering deliveries, setup, and cleanup. Process and code catering invoices accurately. Maintain pantry/kitchen areas, ensuring cleanliness and stocked supplies.Back of House / Office Support Provide mailroom services: receive, sort, and distribute mail and packages. Handle outbound shipping (FedEx, Client, USPS) and prepare items for pickup. Support print/production services: copying, scanning, faxing, and document handling. Act as first responder for copier/printer issues and escalate when needed.Customer Service & Operations Deliver a high-touch customer service experience at all times. Build strong relationships with clients, employees, and vendors. Troubleshoot and resolve service issues efficiently. Adapt quickly to changing priorities and work across multiple locations as needed.Qualifications & Requirements High School Diploma required; additional education preferred. Minimum 1+ year of related experience (reception, hospitality, office services). Strong proficiency in Microsoft Office 365 and general computer applications. Excellent verbal and written communication skills. Valid driver s license with reliable transportation and ability to travel locally (40 50 miles).Skills & Competencies Strong customer service orientation with a positive, can-do attitude. Ability to multitask, prioritize, and work in a fast-paced environment. High attention to detail, reliability, and professionalism. Problem-solving mindset with sound judgment and decision-making skills. Team player with flexibility and adaptability Ability to lift 15 30 lbs (occasionally up to 50 lbs). Frequent standing, walking, bending, and moving between locations. Office/warehouse environment with moderate physical activity. May require early morning, late evening, or weekend flexibility. Metasys Technologies is an equal opportunity employer.All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About the Company

Metasys Technologies, Inc.

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Computer/IT Services

FOUNDED

2000

WEBSITE

http://metasysinc.com/