Area Coordinator- Campus Living

Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.

At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.

GENERAL DESCRIPTION OF POSITION

Area Coordinators (ACs) at Pacific University are integral to the development of vibrant, supportive and inclusive residential environments. Within the residence halls, ACs apply student development principles and best practices in student affairs to foster belonging and a positive living-learning experience for students. Area Coordinators actively engage with residents: providing guidance, and contributing to a sense of community. ACs also participate in Pacific University Student Affairs divisional initiatives, collaborating with colleagues to support university-wide goals.

Area Coordinators are generally appointed for a three-year period, with an opportunity for an extension at the discretion of the Associate Director for Campus Living. The Area Coordinator's (AC's) position is a 12-month live-on position. Pacific University provides room and utilities.

ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:

Student Development and Support:

• Foster a welcoming and inclusive community within the residence halls that promotes personal and academic growth
• Provide guidance, mentorship, and support to resident assistants (RAs) to ensure they excel in their roles as student leaders
• Build meaningful relationships with residents through regular check-ins, offering mentorship, support and guidance

Community Development:

• Actively develop community through routine presence in the residence halls and intentionally connecting with each resident
• Collaboratively design engaging programs and initiatives that promote community engagement, cultural competence, and social responsibility
• Model community engagement through attendance at RA and resident events, performances, and competitions across campus, often outside of traditional work hours
• Build a culture of inclusivity where every student belongs in the residence halls
• Encourage and maintain a sense of pride and identity within each residence hall
• Address and resolve community concerns as needed, while prioritizing restoring positive relationships

Crisis Management and Student Well-being:

• Serve as a first-responder during emergency situations, including on-call responsibilities
• Collaborate with campus partners to address students' physical and emotional well-being, referring them to appropriate resources when necessary
• Implement and enforce university policies and procedures related to residence hall living

Administrative Duties:

• Oversee the day to day operations of the residence halls, ensuring a safe and welcoming environment, including maintenance requests, and physical space assessments
• Oversee the budget for residence hall programming and maintenance, ensuring responsible fiscal management
• Maintain accurate and up-to-date records of student conduct and incidents within the residence halls
• Participate in all Campus Living departmental processes as needed (examples include: RA Training and Selection, Room Selection, etc)

Professional Development and Collaboration:

• Stay current on best practices, trends, and research in student affairs and residence life
• Collaborate with campus partners, including student support, academic advisors, counseling services, facilities and campus safety, to provide holistic support to students
• Participate in departmental and university-wide committees and initiatives

SECONDARY FUNCTIONS:

• Serves as a member of the Student Affairs On-Call Team, participating in the regular rotation schedule to support student needs and respond to campus incidents after hours.
• Other duties as assigned.

JOB SCOPE:

Performs position duties under direct supervision of Associate Director of Campus Living, operating from established practices. Decisions are made within general University policy guidelines, and may require some autonomous decision-making. Decisions of significant consequence are made in consultation with their supervisor.

SUPERVISOR RESPONSIBILITY

Supervises Support-Level Staff: This position supervises residential student-staff members in assigned residence halls, as well as other student-staff or graduate student-staff as assigned. Responsibility includes employee selection, training, development, mentoring and/or corrective action, managing leave requests and other student-staff related concerns or needs.

REQUIRED EDUCATION AND/OR EXPERIENCE

• Bachelor's degree from an accredited institution

REQUIRED QUALIFICATIONS

• Excellent customer service and successful written and verbal communication with a broad and diverse audience in a culturally responsive manner.
• Ability to maintain confidential, detailed records.
• Proficient in the use of common office software, spreadsheets, email, databases, and electronic platforms.
• Demonstrated ability to work collaboratively with people in a wide range of roles.
• Demonstrates critical thinking skills in problem solving and decision-making.
• Ability to build and sustain rich collaborative relationships with university staff, students, and university partners of diverse backgrounds.
• Ability to prioritize and perform multiple projects, track data, meet timelines, respond to others in a timely manner, and work both independently and as a collaborative member of the University with a high standard of integrity and ethics, in support of the University's strategic vision and the division's annual goals.
• Able to make independent decisions and recommendations that align with policies, rules, and procedures; ability to ask questions and seek assistance when needed.
• Able to handle a variety of tasks in a fast-paced environment, working independently and/or as part of a team.

PREFERRED QUALIFICATIONS

• Master's degree in higher education administration or closely related field
• 3-5 years of experience in residence life or student affairs, with a strong understanding of student development theory
• Experience supervising student employees
• Familiarity with Google suite, eRezlife, and Colleague
• Demonstrated understanding of issues related to diversity, equity, and inclusion in higher education
• Experience coordinating or supporting student programs, events, or initiatives
• Strong written and verbal communication skills
• Bilingual or multilingual skills
• Experience managing budgets or overseeing operational processes
• Training or certification in conflict resolution, mental health first aid, and/or project management
• Knowledge of FERPA, Title IX, or other relevant higher education compliance standards
• Ability to develop and assess learning outcomes or program goals
• Familiarity with institutional research, assessment practices, or data-informed decision-making

WORKING CONDITIONS

Most work occurs in either a residence hall or an office environment. Required to work two evenings a week on average, as well as some weekends and holidays. Serves in on-call rotation with other professional staff members from several areas, including consulting and/or responding after hours and on weekends to critical campus situations. Immediate follow-up, student support and facilities management is required in situations during work hours.

Some amount of stooping, kneeling, bending, crouching, lifting, walking, climbing stairs, carrying and other movements may be required. Working at a computer keyboard involving extensive wrist and hand movements. All individuals are required to be able to perform these movements without a significant risk of injury to themselves or others, or to otherwise demonstrate how they can perform the essential functions listed above. All Campus Living employees are required to submit background checks.

The Area Coordinator is required to live in one of the University's residence halls in an apartment assigned by the University. A significant other/partner/spouse and/or any child dependents may reside with the employee while the primary employee is current, pending a satisfactory background check on each individual.

Work Setting:

This is a full-time, in-person (not remote) position based on the Forest Grove Campus.

Schedule Expectations:

• Majority weekday hours (Monday-Friday)
• Regular evening and/or weekend responsibilities
• Occasional on-call responsibilities

Travel Requirements:

• Occasional travel required

PHYSICAL REQUIREMENTS:

• Light work - involves lifting up to 20 pounds
• Visual acuity - ability to see and interpret visual information

Annual Salary Range: $45,000 - $46,000, depending on experience.

APPLICATION PROCESS

To apply, please upload your resume, cover letter and three references along with your Paycom application. Persons who do not follow and complete the application process are not applicants and will not be considered for employment.

Application Deadline:

Candidates are encouraged to apply by May 25, 2026 at 5 PM for priority consideration. The position will remain open until filled.

Only qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.

Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.

At Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.

Studies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role.

We, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed.

COMPENSATION AND BENEFITS

We offer a comprehensive benefits package for qualifying employees. Current benefits include:

• Generous paid time off (for vacation, holidays-including winter break-and sick leave)
• Medical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)
• Comprehensive dental and vision plans
• Generous retirement contribution after one year of service with no match required
• Free mental health appointments
• Tuition remission for employees and their dependent child(ren) who meet eligibility requirements
• On-campus benefits, including free access to our sports facility and library
• Discounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)

EQUAL OPPORTUNITY EMPLOYMENT

Pacific University is an Equal Opportunity Employer and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.

NOTICE OF NONDISCRIMINATION POLICY

Pacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at provost@pacificu.edu.