Area Coach

Taco Bell Corp

Elkhart, IN

JOB DETAILS
SKILLS
Analysis Skills, Build Management, Capital Budgeting, Coaching, Compensation and Benefits, Cook Dishes, Corporate Planning, Customer Relations, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Fast Food, Finance, Financial Analysis, Food Delivery, Food Production, Food Safety, Food Services, Food and Beverage Industry, Leadership, Legal, Marketing, People Management, Performance Metrics, Product Management, Product Programs, Product Safety, Profit & Loss, Resolve Customer Issues, Restaurant, Retail, Revenue Growth, Safety Process, Safety Standards, Sales, Staff Development, Staff Motivation, Staff Training, Strategic Planning, Team Player, Training/Teaching, Vehicle Driving, Willing to Travel
LOCATION
Elkhart, IN
POSTED
30+ days ago

Job Description: Area Coach

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Job Summary

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Job Description

The Area Coach (AC) provides overall leadership and direct supervision of approximately 5 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit. The position is intended to be almost exclusively as support for the RGMs.

Key Responsibilities

  • Establish and review unit-specific performance targets in guest service, margin improvement, and employee satisfaction
  • Maintain company standards in food safety, product, and facility specifications
  • Allocate limited capital budgets to meet highest priority facility needs
  • Introduce and reinforce new company products and initiatives
  • Select, train, develop, and motivate managerial employees
  • Directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant

Roles and Responsibilities

You have two primary roles:

  1. Build Management Capability: People

    • Role model the How We Work Together Principles
    • Find and hire the best RGMs, Assistant General Managers, and Shift Managers
    • Personally conduct orientation to set up new managers for success
    • Build a deep bench of talented restaurant leaders
    • Coach your RGMs on the "4 Rights" in their restaurants
    • Impart skills every day to grow performance and to develop
    • Takes action without being told, goes beyond what is simply required, and maintains a high activity level
    • <
    • Ensure Consistent Customer Satisfaction: Customer

      • Role model Customer Mania, especially when youre in the restaurant
      • Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE)
      • Coach your RGMs to ensure that each restaurant consistently delivers CHAMPS
      • Work with your RGMs to identify and develop strategies to address opportunities
      • Lead product and program rollouts with your RGMs to ensure success
      • Participate in Centralized Orientation
      • Know how your restaurants compare with competitors and strive to be the best
      • Resolve Customer complaints quickly while maintaining positive Customer relations
      • Demonstrates a positive and enthusiastic attitude with co-workers, subordinates, and customers
      • <
      • Coach Process and Discipline Around the P&L: Sales and Profits

        • Analyze the financial performance of your area and understand trends
        • Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability
        • Provide regular feedback to the RGM through 1:1s
        • Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR, and Team Members
        • <

          Job Requirements and Essential Functions

          • Strong preference for internal promote from RGM/MTM position
          • Associates or Undergraduate degree or equivalent Taco Bell/industry experience
          • 6-8 years supervisory experience in either a food service or retail environment
          • Thorough knowledge of Taco Bell performance metrics, product specifications, and management systems
          • Technically proficient in all aspects of food preparation, production, and delivery
          • Displays detailed knowledge of all key food handling/food safety procedures
          • Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
          • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
          • Must pass background check criteria and drug test
          • Able to oversee and manage subordinate employees and provide direction
          • Must travel to designated stores and work with management team on a regular basis

          Location

          • Elkhart, IN
          • 1606 S Nappanee St, Elkhart, IN, United States

          Career Area

          • Restaurant Management

          Job ID

          • #10926004

          Company

          • Delight TB Indiana Management LLC

          Date Posted

          • 03/10/2026

          Apply Now

          • Apply for the Area Coach position in Elkhart, IN.

About the Company

T

Taco Bell Corp

Taco Bell is an American chain of fast-food restaurants based in Irvine, California, in the U.S. A subsidiary of Yum! Brands, Inc., they serve a variety of Tex-Mex foods including tacos, burritos, quesadillas, nachos, other specialty items, and a variety of "value menu" items. Taco Bell serves more than 2 billion customers each year in 6,407 restaurants with more than 80 percent of which are owned and operated by independent franchisees and licensees.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Restaurant/Food Services
WEBSITE
http://www.tacobell.com