Accounts Receivable, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Cisco Unity, Command Line, Communication Skills, Cross-Functional, Desktop Administration, Documentation Standards, Ecosystems, Emerging Technology, Employee Assistance Plan, Functional Testing, Gaming, Graphics, Hardware Administration, Hardware Configuration Management, Hardware Quality Assurance, Help Desk, Identify Issues, Leading Edge Technology, Microsoft Windows Operating System, PC Hardware, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Product Lifecycle, Product Programs, Python Programming/Scripting Language, Quality Assurance, Quality Management, Scripting (Scripting Languages), Simulation, Software Administration, Software Configuration Management, Software Installation, Software Testing, Streaming Technology, System Test, Systems Administration/Management, Technical Operations, Technical Support, Testing, User Interface/Experience (UI/UX), Virtual Reality, Windows PowerShell, Writing Skills
About Volga Partners
Volga Partners is a global workforce solutions and technology services company supporting innovative organizations across AI, emerging technologies, data operations, and enterprise technology programs. We connect exceptional talent with high-impact opportunities that help shape the future of technology.
Shape the Future of Immersive Technology
Are you passionate about technology, gaming, virtual reality, or solving complex technical challenges?
Join a team supporting a dedicated long-term client program focused on next-generation AR/VR experiences. As an AR/VR Technical QA Analyst, you will play a critical role in ensuring the quality, stability, and performance of cutting-edge immersive technologies before they reach end users.
This is more than a traditional QA position. You'll work at the intersection of hardware, software, networking, and user experience while developing highly transferable technical skills in one of the fastest-growing areas of technology.
Whether your background is in quality assurance, IT support, gaming, systems troubleshooting, technical operations, or PC hardware, this role offers an exciting opportunity to gain hands-on experience supporting advanced AR/VR platforms.
Why Join This Team?
- Dedicated long-term client program
- Medical, Dental, and Vision Coverage
- 401(k) with Employer Match
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Dependent Coverage Available
- Hands-on exposure to emerging AR/VR technologies
- Opportunity to work alongside engineers and technical stakeholders
- Develop highly marketable troubleshooting, diagnostics, and systems testing skills
Technologies You'll Work With
- AR/VR Headsets and Mixed Reality Devices
- Android Debug Bridge (ADB)
- Quest Link, Air Link, and Steam Link
- Performance Analysis and Diagnostic Tools
- Hardware and Software Testing Environments
What You'll Do
Quality Assurance & Testing
- Execute comprehensive manual testing across AR/VR hardware and software platforms
- Evaluate performance, tracking fidelity, stability, and overall user experience
- Validate functionality across multiple hardware configurations and environments
- Identify, reproduce, and document software and hardware defects
Technical Troubleshooting & Diagnostics
- Investigate SDK and API-related issues
- Analyze runtime logs, version mismatches, and integration failures
- Isolate root causes and provide actionable findings to engineering teams
- Troubleshoot complex software, hardware, and connectivity issues
PC-to-Headset Connectivity
- Diagnose Quest Link, Air Link, Steam Link, and PCVR streaming issues
- Resolve USB, driver, networking, and performance-related problems
- Validate headset connectivity across multiple system configurations
Application Deployment
- Deploy and validate APKs and Windows applications using ADB and command-line tools
- Verify installations and troubleshoot deployment failures
- Support build validation across multiple devices and testing environments
Unity & Unreal Validation
- Review builds and projects within Unity and Unreal Engine
- Identify rendering issues, console errors, and asset integrity concerns
- Validate functionality prior to release
Defect Reporting & Documentation
- Create detailed Jira tickets with logs, screenshots, telemetry, and reproducible steps
- Partner with developers and QA leads to accelerate issue resolution
- Maintain high-quality testing documentation and reporting standards
Cross-Functional Collaboration
- Work closely with developers, QA leads, and technical stakeholders
- Support release readiness and product quality initiatives
- Contribute valuable feedback throughout the development lifecycle
Requirements
Qualifications
Required
- 2+ years of experience in Software QA, Hardware QA, Technical Support, Systems Testing, Help Desk, Desktop Support, or a related technical field
- Strong troubleshooting and analytical problem-solving skills
- Experience working within Windows 10/11 environments
- Familiarity with software installation, configuration, and diagnostics
- Experience deploying applications across multiple devices and environments
- Strong written and verbal communication skills
- Ability to work onsite in Redmond, WA
Preferred
- Experience supporting AR/VR, gaming, simulation, or immersive technology platforms
- Familiarity with Unity and/or Unreal Engine
- Experience with ADB or command-line deployment tools
- Python or PowerShell scripting experience
- Experience with graphics profiling or performance analysis tools
- Understanding of networking fundamentals and low-latency streaming technologies
- Experience supporting technically complex hardware and software ecosystems
Redmond, WA (100% Onsite)
Full-Time W-2 Position
$25.00 - $31.00 per Hour DOE
Monday - Friday | 8:30 AM - 5:00 PM PST
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) with Employer Match
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Dependent Coverage Available