Accounts Receivable, Billing, Communication Skills, Data Entry, Detail Oriented, Healthcare, Identify Issues, Insurance, Medical Billing, Medical Coding, Medical Office, Medical Office Administration, Past Due Accounts, Patient Care Denials, Patient Registration, Payment Posting, Reimbursement
Accounts Receivable (AR) Specialist
A well-established healthcare organization in North Phoenix is hiring an Accounts Receivable (AR) Specialist for a direct-hire opportunity. This is a hybrid role (mix of onsite and remote) ideal for an experienced medical A/R professional who enjoys denial resolution, payment posting, and ensuring accurate reimbursement.
What You'll Do (Key Responsibilities)
- Support daily medical office revenue cycle activities including basic coding support, data entry, patient registration, and claim review to resolve patient inquiries/disputes
- Post and apply insurance payments, patient payments, and insurance adjustments through accurate data entry
- Manage use of adjustment codes (contractual, non-contractual, bad debt) and ensure correct application
- Identify low reimbursements, determine when appeals are needed, and take action accordingly
- Research and resolve insurance denials using EOBs and A/R reports; review documentation and payer/contract/coding guidelines
- Prepare and submit written appeals when appropriate; document internal/external decisions, corrections, and resubmissions in the claims system
- Assist with secondary billing, follow-up on EOBs, and support aged/priority accounts
- Review and correct claims suspended by the billing system
- Identify and update accurate insurance information, redirect charges when needed
- Research discrepancies, prepare and process patient/insurance refunds
- Support follow-up and identification of billing issues for outstanding claims
- Stay current on billing/coding changes and ensure accurate reimbursement for services rendered
- Balance daily batches and reports; research and correct variances
- Respond to billing questions from payers and patients via phone and in-person interactions
- Perform other duties as assigned
What We're Looking For
- Prior experience in medical accounts receivable, payment posting, and insurance follow-up
- Strong knowledge of EOBs, denials, adjustments, appeals, and reimbursement workflows
- High attention to detail and comfort working in a high-volume environment
- Clear communication skills for payer/patient interactions
- Ability to work independently while collaborating with a revenue cycle team
Compensation & Schedule
- Pay Range: $24$33/hour (based on experience)
- Type: Full-Time, Direct Hire
- Schedule: MondayFriday
- Location: Hybrid (North Phoenix)
- Medical, Dental, and Vision benefits
- 401k match available
- Paid Time Off