AR Specialist - On-site (ARSPC-01)

Join New Freedom – Where Second Chances Become Bright Futures

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About Us
At New Freedom, we don’t just believe in second chances—we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society.

Our approach blends empathy with action—offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day.

If you’re driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong.

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Why You’ll Love Working Here

We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay – because your impact matters
• Enhanced health insurance- wellness shouldn’t be a burden
• • $0 Medical Plan available and other majority paid by company options
  • $0 primary care co-pay
  • $2,000 - $10,000 FREE Health Reimbursement Account (Plan Type Varies)
• Flexible Spending Account- medical and dependent care options
• Low-cost dental, vision, & supplemental coverage- to further support your health
• Company-paid life insurance & short-term disability – for unexpected needs
• Employee Assistance Program – confidential support for life’s challenges
• Voluntary Pet Insurance – medical assistance for your furry family
• 401(k) with company match – invest in your future while you invest in others
• Generous paid time off – including sick days, holidays, vacations, and more
• Free meals, snacks, drinks, & gym access – fuel your body and mind
• Free onsite training & certifications – CPR, Safety Care, Peer Support, and more

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About the Position – Accounts Receivable Specialist

The Accounts Receivable (A/R) Specialist is responsible for working directly with payers to ensure that payments are received in a timely manner. The A/R Specialist also identifies and resolves complex claims issues adversely impacting the revenue cycle management process, ensuring timely resolution through coordination, reconciliation, and effective denied claim management. The A/R Specialist follows internal and external policies and procedures, ensuring proper revenue is booked by monitoring payments, fee schedule changes, health plan reimbursement changes, and other aspects that impact revenue, cash collections, and adjustments. The A/R Specialist role requires an individual with strong analytical, problem-solving, meta-data skills, and an informal leadership ability to help effectively guide, delegate and support the A/R team.

Your Impact Will Include:

• Oversee follow-up on back-end revenue cycle activities, including reimbursement issues, projects, escalations, and research
• Reviews billing and claims for accuracy and completeness; submits claims and resolves payer issues in a timely manner
• Collaborate with internal teams to obtain and analyze member information needed to support accurate billing in accordance with policies and protocols
• Monitors and analyzes trends in charges, coding, collections, and accounts receivable; recommends and supports process, policy, and staffing improvements
• Maintains current knowledge of payer rules, coding, billing regulations, compliance requirements, HIPAA, and other health information management standards
• Communicates carrier rule changes and regulatory updates effectively across the department
• Monitors health plan response files to ensure timely posting, appropriate follow-up, and accurate system processing
• Analyzes system data and reports to ensure accurate reimbursement and identify opportunities for operational improvement
• Performing additional duties as assigned to support our mission

Where You’ll Work

• Primarily onsite at our admin office.
• Using standard office equipment, plus plenty of face-to-face interaction.
• Some days will require long periods of sitting, standing, or walking.

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Culture Fit Test

Think you might be a great fit? Take our quick Culture Survey here:
https://go.cultureindex.com/s/bQwMHI71Ue
Select your desired position and complete the short survey. Can’t find the role listed? Choose “Other Interest – Position Not Listed.”

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Equal Opportunity Statement

New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations.

"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission: to turn second chances into powerful comebacks."