- Accounts Receivable Manager
- Position Summary
- We’re seeking a seasoned Accounts Receivable Manager to own end-to-end AR for SILA’s Shared Services. You’ll lead a team of AR specialists, champion process improvements, and partner with operations to accelerate cash collection, reduce DSO, and ensure clean, timely receivables reporting. This is a high-impact role—ideal for a hands-on leader who thrives in a fast-paced, PE-backed environment and enjoys diagnosing root-cause issues and driving systemic solutions.
Key Responsibilities
- Team Leadership & Development
- - Recruit, onboard, coach, and develop a high-performing AR team.
- - Set clear performance objectives, conduct regular reviews, and foster a culture of accountability and continuous growth.
- - Balance tactical support (collections, reconciliations) with strategic upskilling (cross-training).
- AR Operations Management
- - Oversee daily AR workflow: invoice review, payment application, credits, dispute triage, and account reconciliations.
- - Ensure SLAs for remittance posting, dispute resolution, and unapplied cash are met.
- - Monitor volume and complexity across 40+ locations—reallocate resources dynamically to prevent bottlenecks.
- Collections Strategy & Credit Controls
- - Design and execute segmented, risk-based collection campaigns to minimize aged receivables.
- - Own credit limit reviews: perform risk assessments, set terms, and enforce policy in collaboration with Credit and Treasury.
- - Lead root-cause analysis on chronic delinquencies; implement corrective actions (process changes, customer training, system alerts).
- Process Improvement & Systems
- - Evaluate existing AR processes; standardize and document best practices across all business units.
- - Drive automation & project initiatives—auto-reminders, workflow approvals, electronic lockboxes—to accelerate cash application and reduce manual touchpoints.
- - Serve as Subject Matter Expert for Sage Intacct & Service Titan custom reports, and user training.
- Analytics, Reporting & Month-End Close
- - Prepare AR reporting/dashboards: aging summaries, DSO trends, cash forecasts, days beyond terms.
- - Present actionable insights to leadership team—highlight risks, successes, and improvement opportunities.
- - Lead AR’s month-end responsibilities: intercompany reconciliations, audit support, and close-checklists.
- Cross-Functional Collaboration & Growth Integration
- - Partner with GMs and Operations to align on collection targets, resolve billing disputes, and improve customer payment behavior.
- - Support rapid onboarding of newly acquired businesses—migrate receivables processes, train local teams, and embed AR controls.
- - Work with IT, FP&A, and Treasury on system enhancements, lockbox setups, and working-capital optimization projects.
- Qualifications
- - Accounting, Finance or related field.
- - 7+ years in AR or credit management, with a minimum of 3 years supervising a team.
- - Expertise in Sage Intacct or similar ERP AR modules; Excel & reporting skills.
- - Highly organized multi-tasker with keen attention to detail and strong follow-through.
- - Proactive, initiative-driven problem solver who uncovers root causes and implements scalable solutions.
- - Strong communicator able to negotiate with customers and influence cross-functional partners.
- - Adaptable change agent who thrives in a fast-paced, acquisition-driven.
$85,000 - $110,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.