About Your Future with American National Insulation
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At American National Insulation, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Provides administrative and collection support for AR Manager and assigned account portfolio.
Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment.
Contact customers for payment; demonstrate a high-level of judgement in collecting - balance the need to collect and secure with sales goals and relationships.
Negotiate and secure arrangements for payment with delinquent accounts within limits of authority.
Process payments including check, ACH and credit card transactions. Assists customers with EIPP access and online payments.
Initiate Notice to Owner (NTO) and lien documents as necessary; monitor and maintain Lien/Bond rights, properly execute lien waivers and file Lien/Bond Claims as necessary.
Prepare and send statements, invoices and AIA billings (maintain High Radius/Oracle distribution records as required). Manage and coordinate outgoing mailings to customers including invoices attaching any additional or relevant documents.
Support ARM efforts to monitor and improve collection.
Keep up to date customer collection notes in system of record.
Provide support to customers (both internal and external) to effectively resolve collection issues, such as discrepancies, reconcile disputes, short payments, and payment inquiries.
Escalate issues at appropriate times, know when to “raise the flag”.
Assist with month end close processes as required, ad hoc reporting as required.
Utilize business acumen and excellent judgment in making decisions.
Quickly respond to customer requests.
REQUIREMENTS/EXPERIENCE
1-3 years’ experience in credit and collections or billing, basic accounting and finance knowledge.
High School diploma or GED required.
Previous experience in building materials distribution, construction or insulation a plus.
Lien and Bond experience preferred.
Excellent written and verbal communication skills.
Strong attention to detail, demonstrated integrity and professionalism.
Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued).
Strong attention to detail, demonstrated integrity and professionalism.
Eligibility to obtain Notary when hired.
Compensation Range
$20.00 - $40.00
To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.
QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.