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AR/Collections Specialist

CFS

Dayton, OH

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JOB DETAILS
SKILLS
Accounting, Accounting Close, Accounts Payable, Accounts Receivable, Accounts Receivable Processing, Aging Analysis, Analysis Skills, Billing, Business-to-Business (B2B), Cargo/Freight, Cash Flow, Communication Skills, Credit Risk, Credit and Collections, Cross-Functional, Customer Escalations, Customer Relations, Customer Service Operations, Customer/Client Research, Detail Oriented, Develop and Maintain Customers, Distribution Services, ERP (Enterprise Resource Planning), Establish Priorities, Finance, Industrial Organization, Inside Sales, Manufacturing, Microsoft Excel, National Sales, NetSuite, Oracle, Past Due Accounts, Pivot Tables, Pricing, Problem Solving Skills, Reconciliation, Risk, Risk Management, SAP ECC (fka SAP R/3 and SAP ERP), Sales Operations, Short Pays, Systems Maintenance, Time Management, Vlookups
LOCATION
Dayton, OH
POSTED
5 days ago
Position Overview
We are seeking a detail-oriented and proactive Accounts Receivable / Collections Specialist to join our growing industrial organization in the Dayton area. This role is responsible for managing a high-volume portfolio of B2B accounts, driving timely collections, resolving billing discrepancies, and supporting overall cash flow performance. The ideal candidate thrives in a fast-paced, manufacturing environment and is comfortable working cross-functionally with sales, operations, and customer accounts payable teams.

Key Responsibilities


  • Manage and monitor assigned accounts receivable portfolio, focusing on reducing past-due balances and improving cash flow

  • Conduct outbound collection efforts via phone and email while maintaining strong customer relationships

  • Analyze aging reports and prioritize collection activities based on risk and delinquency

  • Investigate and resolve billing discrepancies, including pricing, freight, short pays, and deductions

  • Collaborate with internal teams (sales, customer service, operations) to resolve disputes and ensure timely payment

  • Prepare and distribute customer statements, invoices, and payment reminders

  • Document collection activity, payment commitments, and account status updates in ERP system

  • Recommend accounts for escalation, credit hold, or third-party collections as needed

  • Assist with credit evaluations, new customer setup, and maintenance of customer master data

  • Support month-end close processes, including AR reconciliations and reporting


Qualifications


  • 2–5+ years of accounts receivable and/or collections experience, preferably in a manufacturing or industrial environment

  • Strong understanding of B2B collections processes and AR aging

  • Experience working with ERP systems (SAP, Oracle, NetSuite, or similar)

  • Proficiency in Microsoft Excel (pivot tables, VLOOKUPs preferred)

  • Excellent communication skills with the ability to be both professional and assertive in collections efforts

  • Strong problem-solving skills with attention to detail

  • Ability to manage a high volume of accounts and competing priorities



Preferred Qualifications


  • Associate’s or Bachelor’s degree in Accounting, Finance, or related field

  • Experience working with customer portals and large national accounts

  • Knowledge of credit risk, deductions management, and dispute resolution

  • Experience in a fast-paced industrial, distribution, or manufacturing



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About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/