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AR and Collections Specialist

ABM Industries

Atlanta, GA

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JOB DETAILS
SALARY
$60,000–$70,000 Per Year
SKILLS
Accounting, Accounts Receivable, Billing, Billing Records, Business Administration, Cash Applications, Communication Skills, Credit and Collections, Customer Experience, Detail Oriented, Documentation, File Audits, Finance, Financial Management, Financial Planning and Analysis (FP&A), Generally Accepted Accounting Principles (GAAP), Incentive Programs, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visio, Microsoft Word, Multitasking, Operations Management, Oracle ERP, Organizational Skills, Policy Development, Problem Solving Skills, Process Analysis, Process Development, Record Keeping, Sales, Sales Management, Sarbanes-Oxley Act (SOX), Spreadsheets, Strategic Accounts, Time Management, Training Program, Unapplied Cash
LOCATION
Atlanta, GA
POSTED
7 days ago

Overview

The Account Finance Specialist is responsible for managing billing and financial processes for a portfolio of national and strategic accounts, ensuring accuracy, timeliness, and compliance with established policies and controls. This role includes preparing and issuing invoices, analyzing and resolving discrepancies, processing adjustments, maintaining account records, and supporting collections activities

Compensation: $60,000 - $70,000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Responsibilities

  • Maintain an account control workbook (ACW) for each account assigned. 
  • Prepare and generate accurate and timely invoices for multiple service types across a variety of bill cycles for assigned portfolio of National/Strategic Accounts customers. 
  • Review data, resolve discrepancies, and enter all start/change and cancellation data into system for assigned portfolio of accounts, new job setup. 
  • Analyze and process all invoice adjustments requests (NAAF form), including review and verification of information for accuracy, reasonableness, and compliance with National/Strategic SOX policy. 
  • Serve as first point of contact, support and subject matter expert for Client Experience Account Managers (MCX), FP&A partners and Branch Managers, answering inquiries, reviewing billing, identifying process, or training issues and recommending solutions. 
  • Work closely with Cash Applications, Sales, MCXs and Operations to ensure completeness of billing data and accuracy of invoices and collection assistance. 
  • Immediately following billing, place copies of all monthly billing records on the organization SharePoint site. 
  • Review and resolve unapplied cash upon notification of receipt. 
  • Review aging reports with MCXs, Senior Director of CX, and responsible Operations management at least monthly. 
  • Collection efforts to resolve unpaid/past due items on assigned account(s), which might involve research and direct communication with a client.  
  • Maintain the accuracy of account-level billing procedures by making prompt changes to the documentation and playbooks.  
  • Ensure all responsibilities are executed in compliance with policies and procedures, maintaining a set standard for the Client Experience Team. 
  • Attend all mandatory training programs, meetings and remain current on changes with policies and procedures. 
  • Maintain complete and organized hard and soft copy files and audit trails on each assigned National/Strategic Account for assigned portfolio. 
  • Miscellaneous duties as assigned. 

Qualifications

  • Minimum of 5 years billing experience in a fast-paced, high volume, deadline-driven environment. 
  • Bachelor’s Degree preferred in Business Administration, Finance, Accounting, or other business-related discipline. 
  • Highly proficient with spreadsheet software and MS Office applications, i.e., Word, Excel, PowerPoint, Access, Visio, Outlook. 
  • Solid knowledge of standard billing practices, general accepted accounting principles (GAAP) and Sarbanes-Oxley controls. 
  • Ability to multi-task and complete responsibilities on time with a high degree of accuracy and attention to detail. 
  • Ability to work both independently and as a part of a team with minimal supervision. 
  • Oracle ERP experience highly preferred. 
  • Must be able to communicate effectively written and verbally. 
  • Must be able to take directions from management and have prior experience working with more than one member of an overall management team. 
  • Must be dependable and able to work overtime as required to meet deadlines.  

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/

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