Aquatics Life Support Supervisor

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North Carolina Zoo

Aquatics Life Support Supervisor

The North Carolina Zoo is looking for a dynamic, team and detail - oriented individual to lead the Aquatics Team. This team is responsible for monitoring the water quality of animal areas and maintaining existing life support equipment. The Aquatics Life Support Supervisor, under the supervision of the Zoological Manager, will be responsible for leading a dedicated team of technicians in daily activities that support optimal aquatic life support systems for most of the animal sections of the zoo.

Key Responsibilities include but are not limited to:

• Manages, directs, and coordinates daily activities of supervised Aquatics/LSS staff in monitoring and maintaining the life support systems in supervised facilities and maintaining animal spaces to exceed AZA and USDA standards of care.
• Develops a strong cohesive work unit that continually strives to improve aquatic life support systems, animal welfare, guest experience, and contributes to the overall understanding of the systems needed for the proper care of the exhibit animals.
• Maintains working knowledge of water chiller systems, filtration systems, ozone systems, and water chemistry.
• Schedules, supervises, mentors, develops, and provides leadership for Technicians in the progressive evolution of aquatic life support systems and the operation and upkeep of facilities.
• Identifies and prioritizes aquatic life support system issues and problems and leads work unit staff in root cause identification and problem solving.
• Serves as key communications link with the Zoo''s Zoological Managers, Animal Curators, and Veterinary staff for information exchange and coordination.
• Is an active member of the Life Support Team, performing water quality tests and regular maintenance of systems.

Position/Physical Requirements

• Job offer is contingent upon passing a pre-employment screen conducted by assigned provider.
• This position is designated as Essential/Mandatory and is required to work adverse weather events and may be called to work special events.
• This position works a rotating work schedule, including weekends and holidays. Hours 7:30am - 4:30pm with a 1-hour meal period.
• Required participation in the Zoo's occupational health program.
• Must be able to lift up to 50 lbs., have good physical agility, strength, vision, and hearing, and the ability to perform strenuous physical work in extremes of weather and challenging physical environments.
• Must be able to hire, train, and supervise Aquatics Life Support Technicians in life support systems, problem solving, and critical thinking.
• AALSO Level 1 certified or ability to become certified within 12 months of hire.
• Pool operator certified or ability to become certified within 6 months of hire.
• SIGN-ON BONUS BEING OFFERED*

A sign-on bonus of $1000 is being offered for eligible candidates. See eligibility at https://oshr.nc.gov/policies/sign-and-retention-bonus-policy

• Payout contingent on funding availability*

Experience Required

Knowledge Skills and Abilities/Management Preferences To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred: Knowledge of aquarium water chillers, heat exchangers, UV and ozone systems, reverse osmosis, fractionators, plumbing applications, pumps, motors and filtration equipment. Demonstrated experience as a Water Quality Technician including sample gathering and testing, quality control, data interpretation, data entry as well as aid in troubleshooting and correction of parameters. Demonstrated experience working in laboratory settings. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school or General Educational Development (GED) diploma AND two (2) years of progressive experience in the assigned trade areas; OR an equivalent combination of education and experience. Necessary Special Requirements May require current certification by the Environmental Protection Agency as a Type I, II, III or Universal technician as required by Title 40, Code of Federal Regulations Part 82, Subpart F.

Perks

https://oshr.nc.gov/state-employee-resources/benefits

Salary

Recruitment Range: $41,206 - $57,000

How to Apply

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting. Only one application received prior to the closing date will be accepted. Applications must be submitted by 11:59:59 PM on the night prior to the closing date.

Job closing date: July 1, 2026

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North Carolina Zoo

Asheboro, NC 27205

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