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Applications Manager Req #: 0000232387
Category: Information Technology and Systems / Clinical Informatics
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health
Department: IT&S
Behavioral Health
Pay Range: $144,483.00 - $209,501.00 per year
Location: 2 Crescent Place, Oceanport, NJ 07757
Job Title: Applications Manager
Location: System Business Office
Department Name: IT&S Behavioral Health
Req #: 0000232387
Status: Salaried
Shift: Day
Pay Range: $144,483.00 - $209,501.00 per year
Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidates educational background, skills, and professional experience.
Overview:
The Application Manager is primarily responsible for providing day-to-day leadership to the functional team for all core activities pertaining to the planning and execution of projects related to application build, maintenance, and optimization. The Application Manager is responsible for the overall design and development of the application. The Application Manager is expected to be knowledgeable about organizational policies, procedures, and business operations, as well as the area of business they are representing and the functionality available in the application(s).
Responsibilities:
- Provide day-to-day leadership to the functional team for all core activities pertaining to the planning and execution of projects related to application build, maintenance, and optimization.
- Responsible for the overall design and development of the application.
- Keep the IT Leadership team, project team, and operational stakeholders abreast of any key changes and impacts.
- Keep abreast of software/vendor release information, assess the relevance of any changes by partnering with business operations, work with vendors and end-users to tailor the system to the organizations needs, and participate in customer readiness activities.
- Engage in mapping current state workflows to future state workflows development, application design and development, testing support, issues resolution, application integration, implementation, and ongoing support activities.
- Ensure the completion of in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of vendor software.
- Develop and document internal procedures that will be used in conjunction with vendor applications and assess implementation strategies and the impact those strategies will have on workflows and operations.
- Ensure alignment of all application activities with cultural and clinical transformation objectives.
- Identify and manage resistance to change as related to their respective application of responsibility.
Education:
Preferred: Master's degree in Health Care, Information Technology, Business, or related field
Minimum: Bachelor's degree or equivalent years of relevant work experience
Work Experience:
Preferred: Five (5) to seven (7) years' experience in a health care setting and management of IT team
Minimum: Three (3) years relevant experience and management of IT/Quality program or team
Preferred Qualifications:
- Epic Certification in Clinical Documentation and Ambulatory
- Experience with implementing and/or supporting financial/clinical information systems and/or large-scale and complex standardization and implementation of an application
- Demonstrated workflow process analysis and design, communication and interpersonal skills, facilitation/training skills, project management capabilities, and leadership orientation
- Strong assertiveness skills and ability to manage conflict in a variety of situations
- Superior organizational and people management skills
- Experience with managing employees, including coaching and performance management
- Demonstrated ability to align and motivate key process stakeholders, including nurses, physicians, and other clinical/administrative staff
- Demonstrated ability to interact with multidisciplinary teams
- Demonstrated application design and implementation skills
- Experience in Application or system installations preferred
- Knowledge of business/clinical/operational areas application is applicable to
- Demonstration of Leadership positions in area of expertise
- Licenses and Certifications: Minimum: Formal training/certification as required
- For Clinical Applications - clinical licensure may be preferred
Key Competencies:
- Adaptability/flexibility: demonstrating flexibility with respect to changing end-user business needs
- Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
- Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
- Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
- Interpersonal skills: the ability to communicate information clearly and concisely with leadership and subject matter experts; the ability to gain trust and establish effective relationships with operational and vendor counterparts
- Learning: the ability and willingness to learn new software and systems
- Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
- Problem-solving: seeking, logically examining, and interpreting information from different sources to determine a problems cause and developing a course of action to resolve the problem and to prevent its recurrence
- Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
Benefits and Perks:
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
- Paid Time Off including Vacation, Holidays, and Sick Time
- Retirement Plans
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Disability and Life Insurance
- Paid Parental Leave
- Tuition Reimbursement
- Student Loan Planning Support
- Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Community and Volunteer Opportunities
- Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
Choosing RWJBarnabas Health:
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
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At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
RWJBarnabas Health is an Equal Opportunity Employer