Applications Engineer, Division Production Software, Services

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Job Description

Applications Engineer, Division Production Software

Summary

Hexagon Manufacturing Intelligence division is seeking an Applications Engineer I.

At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and extensive portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics solutions.

Why Join Us?

• Be part of a global leader in industrial intelligence and digital reality solutions.
• Collaborate with experienced engineers and technical experts supporting advanced manufacturing technologies.
• Gain hands-on experience with CAD/CAM software, automation tools, software development, and customer implementations.
• Build a rewarding career through mentorship, professional development, and exposure to leading-edge manufacturing technologies.
• Contribute to innovative solutions that help customers improve productivity, quality, and efficiency.

About the Role

The Applications Engineer I is an entry-level technical role focused on supporting the implementation, customization, and optimization of software solutions for customers across the manufacturing industry. Working closely with experienced Applications Engineers, Software Developers, Sales Teams, and Customers, this position provides an excellent opportunity to develop technical expertise in CAD/CAM technologies, software development, automation, and manufacturing processes.

The successful candidate will contribute to customer success by assisting with software implementations, troubleshooting technical issues, supporting custom development projects, and delivering customer training while building a strong foundation for long-term career growth within Hexagon Manufacturing Intelligence.

What You''ll Do

• Assist with pre-sales and post-sales technical support activities.
• Support the development, testing, and maintenance of custom software solutions, plugins, and automation tools.
• Participate in customer requirements gathering and project planning activities.
• Troubleshoot, test, and document software applications, configurations, and workflows.
• Assist with the maintenance and enhancement of RADAN plugins and automation solutions.
• Collaborate with software developers and applications engineers to deliver customer-focused solutions.
• Create and maintain technical documentation, training materials, and implementation guides.
• Participate in customer training sessions, software demonstrations, and implementation activities.
• Develop expertise in CAD/CAM software, manufacturing workflows, and industry best practices.
• Build and maintain positive working relationships with customers, partners, and internal teams.
• Support software installations, upgrades, and configuration activities.
• Travel up to 25% to customer sites, training events, and industry conferences as required.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Engineering Technology, Manufacturing Engineering, or a related technical discipline; equivalent experience may be considered.
• 0-2 years of software development, technical support, internship, co-op, or related experience.
• Basic understanding of programming concepts and object-oriented development.
• Exposure to one or more programming languages such as C#, C++, VB.NET, VBA, or similar technologies.
• Familiarity with databases, SQL, networking fundamentals, and software troubleshooting techniques.
• Exposure to development tools such as Visual Studio, Git, Azure DevOps, or other source control systems.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Dependable high-speed internet connection for remote work.

Preferred Qualifications

• Exposure to CAD/CAM software applications.
• Experience with manufacturing, fabrication, sheet metal, or production environments.
• Knowledge of software automation or scripting.
• Understanding of engineering drawings and manufacturing workflows.
• Internship, academic project, or hands-on experience supporting technical software solutions.

Work Environment

Employees must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodation may be provided to enable employees with disabilities to perform essential job functions absent undue hardship.

This role is primarily remote and requires:

• Frequent use of a computer, keyboard, and standard office equipment.
• Extended periods working in a stationary position.
• Frequent verbal and written communication with customers, partners, and internal teams.
• Ability to review technical documentation and software applications.
• Occasional travel to customer locations, training events, conferences, and Hexagon facilities.
• Occasional lifting and transport of demonstration equipment, laptops, and training materials up to 20 pounds.
• Reliable high-speed internet access and a suitable home office environment.

What We Offer

• Competitive salary and opportunities for performance-based bonuses.
• Comprehensive healthcare benefits including medical, dental, and vision coverage.
• Health Savings Account (HSA) with employer contributions.
• 401(k) plan with employer matching contributions.
• Paid time off, holidays, and parental leave programs.
• Employee Assistance Program and wellness resources.
• Disability, life, and AD&D insurance.
• Tuition reimbursement and professional development opportunities.
• Flexible remote work environment.
• Opportunities to collaborate with global teams and innovative manufacturing organizations.
• Career growth within a global technology leader investing heavily in research and development.

At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do, and the speed at which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.

We strive to attract the most talented and dynamic individuals in their fields because our success is in our people. Our culture encourages independent thinking, collaboration, innovation, and continuous learning.

Explore Hexagon

At Hexagon, we're empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:

Instagram: @hexagon_mi | @hexagon_ab

LinkedIn: Hexagon Manufacturing Intelligence

YouTube: Hexagon MI | Hexagon AB

Twitter/X: @HexagonMI | @HexagonAB

Facebook: Hexagon Manufacturing Intelligence

Learn more at hexagon.com and get inspired by how we shape smart change across industries.

#LI-Remote

#AK-1

Apply now

Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid.

Hexagon posts all official job opportunities on either careers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at recruitment.us.mi@hexagon.com.

Information at a Glance

Division: Production Software

Job Title: Applications Engineer, Division Production Software

Job Function: Service Application

Job Location (Short): Alpharetta, GA, USA, 30022

Workplace Type: Hybrid

Workplace Details:

Req ID: 2885

Apply now

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.

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