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Applications Analyst I- Clinic Focus

Baptist Health Care

Pensacola, Florida

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JOB DETAILS
SKILLS
Ambulatory Care, Analysis Skills, Change Management, Clinical Medicine, Clinical Support, Clinical Training, Data Collection, Documentation, Finance Software, Financial Administration, Functional Testing, Health Information Management, Health Information Technology, Healthcare, Healthcare Providers, Hospital, Identify Issues, Maintain Compliance, Medical Assistance, Needs Assessment, Nonprofit, Operations Processes, Orthopedics, Patient Care, Patient Safety, Performance Analysis, Policy Development, Primary Care, Problem Solving Skills, Procedure Development, Process Improvement, Quality Metrics, Quality of Life, Registered Nurse (RN), Reporting Skills, Software Configuration Management, Sports Medicine, Systems Maintenance, Team Lead/Manager, Technical Leadership, Technical Support, Testing, Time Management
LOCATION
Pensacola, Florida
POSTED
30+ days ago
JOB DESCRIPTION

Strongly Preferred: Candidates with healthcare clinical workflow, ambulatory clinical background, experience with Altera

This role is best suited for individuals with hands-on clinical experience in an ambulatory care setting. The position functions primarily as a clinical liaison. The majority of the role involves being present in the clinic, working directly alongside providers and clinical staff to support them with electronic systems and optimize clinical workflows. Ideal candidates will have a strong understanding of clinic operations and a clinical background such as RN, Medical Assistant, or similar experience.

The Application Analyst I functions as a team member providing front line support on information systems technologies which are used across the health system. This position is responsible for assisting in providing application(s) configuration support, testing, implementation, and training to enhance clinical, financial and administrative applications, operational efficiencies, patient safety, and departmental workflow needs. The position requires the ability to work various shifts during system go lives or major upgrades.

RESPONSIBILITIES

  • Participates in data collection to support current needs assessment, software configuration and interface design, implementation, testing, support, and reporting.
  • Work with clinicians and administrative/revenue cycle staff to design clinical and administrative workflows within applications to gain improved clinical, administrative, or health information management efficiencies, meet quality standards, and improve the patient and provider experience.
  • Participates in change management activities to support successful system deployments and enhancements.
  • Participates in unit, functional and integrated testing of the software with variety of hardware to ensure that the design objectives are met.
  • Provides input into escalation of issues with appropriate internal and/or contracted resources.
  • Assists with the development and maintenance of system documentation, end-user training materials, and supports training efforts.
  • Assists in the development of policies and procedures in collaboration with clinicians, other team members, and IT leadership.
  • Generate reports from various systems to monitor compliance and performance.
  • Support and troubleshoot issues with end users through resolution.
  • Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
  • Actively participates in and sometimes leads team daily management and process improvement activities.
  • Responsible for managing small to medium projects to completion on time.


QUALIFICATIONS

Minimum Education
  • High School Diploma or Equivalent Required

Minimum Work Experience
  • 2 years IT or healthcare related experience Required


ABOUT US

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

About the Company

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Baptist Health Care