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Application Systems Analyst / Programmer

IMCS Group Inc

Hartford, CT

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JOB DETAILS
SKILLS
Administrative Skills, Best Practices, Business Intelligence, Call Centers, Child Protection/Welfare, Cloud Computing, Communication Skills, Customer Service Evaluation, Customer Support/Service, Data Management, Data Quality, Diversity Recruiting, Environmental Impact, Environmental Management, Finance, Fortune 500 Customers, Health Information Technology, Identify Issues, Incident Management, Information Technology & Information Systems, Microsoft Windows Azure, On Site Support, Organizational Skills, Performance Tuning/Optimization, Presentation/Verbal Skills, Problem Solving Skills, Production Support, Production Systems, RTF, Relational Databases (RDBMS), Root Cause Analysis, SQL (Structured Query Language), SQL Databases, Salesforce.com, Software Development Lifecycle (SDLC), Statement of Work (SOW), Systems Administration/Management, Systems Analysis, Systems/Internals Programming, Tableau, Technical Writing, Testing, United States Citizen, Writing Skills
LOCATION
Hartford, CT
POSTED
7 days ago
Company Description : IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

STATE OF CONNECTICUT
DEPARTMENT OF CHILDREN AND FAMILIES
STATEMENT OF WORK FOR CCIWS PROGRAM
Business Intelligence / Tableau Administrator
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(X) New Task () Renewal ( ) Fixed Price (X) On Site Support (X) Remote Support
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1. REQUIRED AGENCY:
Department of Children and Families
DCF IS Division
505 Hudson Street
Hartford, CT 06106
2. PROJECT/SYSTEM/PROGRAM OVERVIEW
The Department of Children and Families depends on the core, mission-critical applications, CTKIND and IV-E, Connecticut s Federally-reimbursed CCWIS (Comprehensive Child Welfare information system) used by over 2,000 social workers and case managers, the application has been enhanced and modified continually to meet data capture and process functionality requirements driven by good child welfare case practice as well as State and Federal legislation and statute. Additionally, CTKIND is continuously updated in compliance with the agency's ongoing goal of improving the safety, permanency and well-being of children in care and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.
Department of Administrative Services - Bureau of Information Technology Solutions (DAS-BITS) provides technology expertise and services as well as an information systems infrastructure for the Department of Children and Families (DCF) and its roughly 3,300 employees. DAS-BITS strives to improve continually improving technological services that are cost-effective and of the highest effectiveness and quality.
3. SCOPE OF WORK
The agency needs the service of a mid to Senior level BI/Tableau Admin. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services. Specifically, the candidate will be responsible for Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments and Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
Specific Services Required:
In the role of the BI / Tableau Admin, the following services are required:
Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
Troubleshoot Tableau performance, connectivity, and reporting issues.
Support report developers, analysts, and business users.
Deploy and Promote Reports to different Environments
Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
Investigate reporting data issues and perform data validation activities.
Monitor database connectivity, query performance, and data refresh processes.
Assist with SQL/SOQL troubleshooting and performance optimization.
Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
Troubleshoot data load failures and data quality issues.
Assist in identifying root causes of integration and reporting issues.
Collaborate with development and integration teams during incident resolution and deployments.
Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
REQUIRED SKILLS AND EXPERIENCE
For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires:
An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills:
Experience with Tableau Cloud administration and support
Experience with Salesforce objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.
Experience with dashboards and supporting enterprise reporting and analytics platforms.
Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.
Comfortable engaging and escalating issues to Salesforce
Must be very organized, pro-active and self-directed.
Must be self-starter and driven. Must Drive the work from requirements to implementation.
Must have very strong abstract thinking and problem-solving skills.
Must have very good verbal and written communication skills.
Work on all phases of SDLC and create/maintain required technical documentation.
Work with the Salesforce Architect to establish best practices.
Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
Provide guidance and training to team members.
Additional Preferred Qualifications:
Experience with Azure Data Factory (ADF).
Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
Experience working with Salesforce data and reporting environments.
Microsoft Azure experience.
4. ADMINISTRATIVE CONSIDERATIONS
WORK SCHEDULE: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM .
Hybrid Schedule : 8o% remote and 20 % in person (subject to Agency policy)
STATE RESOURCES AND OVERSIGHT: DAS-BITS Management
SECURITY/PRIVACY CONSIDERATIONS: Comply with Vendor Qualification, DCF Child Protection Background Check and DCF Non-disclosure Agreement
GENERAL/MISCELLANEOUS:
Candidate must be a US Citizen or Permanent Resident
POINT OF CONTACT:
Mohammed Naseem Hafeez
Application Support and DevOps Manager
DAS BITS Agency Success
In Service of CT Dept. of Children and Families
Phone: *** (Office), *** (Cell)
***

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

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IMCS Group Inc

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