Application Support Engineer

Kforce Inc.

Palo Alto, CA

JOB DETAILS
SALARY
$60–$65
SKILLS
Analysis Skills, Application Programming Interface (API), Code Reviews, Debugging Skills, Documentation, Identify Issues, Java, Legal, Microsoft .NET, Microsoft C# (C Sharp), On Call, Production Support, Production Systems, Python Programming/Scripting Language, Regulatory Compliance, Root Cause Analysis, SQL (Structured Query Language), Short Messaging Service (SMS), Software Administration, Software Engineering, Splunk, Stored Procedures, Systems Maintenance, Technical Support
LOCATION
Palo Alto, CA
POSTED
2 days ago
Kforce has a client that is seeking an Application Support Engineer in Fremont, CA onsite 5 days per week for 6-12+ month contract. Summary: The Application Support Analyst is responsible to provide successful implementation and management of services (applications) in the production environments. This person will provide Level II support to ensure the service meets the quality, security and compliance standards, providing the documentation for the ongoing support and maintenance of the systems. Duties:
  • L1-L3 application support (not infrastructure)
  • Troubleshoot production issues and perform root cause analysis
  • Heavy SQL querying to investigate data and application issues
  • Read, understand, and make minor backend code fixes when needed
  • Work in a fast-paced production support environment
  • Participate in on-call rotation after ramp-up period
  • Collaborate with internal users and external vendors/suppliers

Requirements:

  • Proven experience in application/production support (L1-L3)
  • Experience owning issues end-to-end in a ticket-based environment
  • Ability to troubleshoot across application, data, and user issues
  • Experience reading, debugging, and making small fixes in backend code
  • Preferred: .NET / C#
  • Acceptable: Java or Python (must be able to ramp quickly)
  • Experience working with: APIs; Stored procedures
  • * Ability to identify root cause, not just symptoms
Strong structured debugging approach:
  • Validate with SQL
  • Analyze logs
  • Review code and system behavior
  • Monitoring tools: Splunk or Grafana or any other

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/