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Application Support Analyst

Artech LLC

New York, NY

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JOB DETAILS
SALARY
$40–$49 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Asset Management, Automation, Business Processes, Capital Markets, Change Management, Communication Skills, Data Analysis, Data Quality, Data Sets, Identify Issues, Incident Management, Investment Management, Machine Tool, Office Management, Operational Improvement, Operational Strategy, Order Management, Problem Solving Skills, Production Support, Python Programming/Scripting Language, Release Management/Engineering, Root Cause Analysis, SQL (Structured Query Language), Scripting (Scripting Languages), Software Administration, Technical Operations
LOCATION
New York, NY
POSTED
19 days ago
Request ID:97219-1
Title: Application Support Analyst
Location: New York or Boston MA
Duration: 6+ Months
Salary Range: $40- $49 an hour on W2 or C2C

Job Description:
Senior Application Support Analyst to join the Front Office Application Support team supporting the asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade workflows.
The ideal candidate about 8 to 10 years of experience supporting front office investment management applications, with strong hands-on expertise in BlackRock Aladdin. The candidate should possess a solid understanding of the investment lifecycle and be comfortable working directly with portfolio managers, traders, investment operations, and technology teams.

Senior Application Support Analyst Aladdin Front Office (8 10 Years)

We are seeking a highly motivated Senior Application Support Analyst to join our global Front Office Application Support team supporting a leading asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade workflows.

The ideal candidate will have 8 10 years of experience supporting front office investment management applications, with strong hands-on expertise in BlackRock Aladdin. The candidate should possess a solid understanding of the investment lifecycle and be comfortable working directly with portfolio managers, traders, investment operations, and technology teams in a fast-paced global environment.



Key Responsibilities

Provide Level 2/Level 3 production support for Aladdin and related front office applications.

Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.

Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.

Develop and execute SQL queries for troubleshooting, data validation, and analysis.

Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.

Participate in production releases, change management activities, and continuous service improvement initiatives.

Support a global operating model with collaboration across regional teams and participation in incident management.



Required Skills

8 10 years of experience supporting investment management or capital markets applications.

Strong hands-on experience with BlackRock Aladdin, including front office workflows.

Good understanding of the asset management trade lifecycle and front office business processes.

Strong SQL skills and experience analyzing large datasets.

Scripting experience, preferably in Python, for automation and operational tooling.

Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams.



Skills: Application Re-engineering~MySQL
Experience Required: 8-10
Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks

About the Company

A

Artech LLC