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Application support analyst

Integrated Resources, Inc

Kalamazoo, Michigan

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Analysis Skills, Business Intelligence, Chromatographic Systems, Clinical Research, Commercial Off-the-Shelf (COTS), Communication Skills, Computer Systems, Crystal Reports, Database Programming, Database Technology, GxP, Incident Management, Information Technology & Information Systems, Internet Application, Inventory Management, Laboratory Information Management System (LIMS), Laboratory Notebook, Microsoft .NET, Microsoft SQL Server, Microsoft SQL Server 2005, Microsoft Visual Studio, Oracle Database, Presentation/Verbal Skills, Problem Solving Skills, Rehabilitation Nursing, Research & Development (R&D), ServiceNow, Software Administration, Systems Analysis, Technical Support, Writing Skills, XML (EXtensible Markup Language)
LOCATION
Kalamazoo, Michigan
POSTED
1 day ago
Application Support AnalystA Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.This is a Direct Hire role with the clientJob DescriptionRole Description: Application Support Analyst responsible for information systems utilized by our client in Research and Development. This role will require the in-depth knowledge and understanding of scientific applications for a defined application portfolio. This person will serve as the focal point for problem triage and resolution and serve as the person will provide application support for information systems utilized by VMRD staff. Objectives:Provide day to day support of RD Scientific applications, (electronic Notebooks, Lab Information Management Systems (LIMS), Chromatography systems, Sample and Inventory Management systems, and other scientific application systems)Provide support of interfaces and data exchanges between applications where necessaryCoordination with vendors of commercial off the shelf systems for problem resolution.Liaison between Business Technology organizations for comprehensive support.Technical Skills: The ideal candidate should have the following skillsKnowledge of SQL Server and Oracle DB programming and conceptsWEB based application architecturesBusiness Objects BI4, Crystal Reports 11, Server Reporting Services 2005 or aboveData Stage 8.1SQL Server 2005 or aboveVisual Basic 6.0,.NET 3.5 using Visual Studio 2008 or aboveGood understanding of XML concepts & utilitiesProblem and Incident Management utilizing ServiceNow for problem reporting and resolution.Understanding of Scientific Computational systems Skills:The candidate should have a working knowledge of the core R&D development computer systems and applications.Required three to five years industry working experience in application support/administration is essential.Working experience in a GxP environment is required.This person should have good problem diagnosis skills coupled with solid exposure to data-base concepts and knowledge of client/server and web-based application architecture.Excellent oral and written communication skills are essential as the nature of this position will be to communicate effectively across a global organization.

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Integrated Resources, Inc