Application Release Manager

Hybrid opportunity in Miami Lakes, FL.

JOB SUMMARY: The Application Release Manager is responsible for coordinating the deployment of releases of business applications into production environments. This role ensures that changes are planned, tested, and deployed in a controlled manner, maintaining the integrity and stability of production systems.

This position acts as a central point of coordination across application teams, infrastructure, QA, vendors, and business stakeholders to ensure successful release execution and alignment to business priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Release Planning & Governance:
• Defines and maintains the Release Management policy, process, and SOPs
• Develops and manages the enterprise release calendar
• Release Coordination:
• Serves as the lead coordinator for Application Support and Infrastructure production releases of existing systems
• Coordinates release activities across Application teams, Infrastructure teams, Business stakeholders, Vendors and third parties
• Ensures:
• Testing is completed (QA/UAT validation)
• Deployment plans are documented and approved
• Backout/rollback plans are defined and viable
• Risk & Dependency Management:
• Identifies and manages:
• Cross-system dependencies
• Release conflicts and collisions
• Resource constraints
• Evaluates and escalates risks impacting release success
• Ensures mitigation strategies are in place
• Stakeholder Engagement & Communication:
• Communicates release plans, risks, and status to:
• IT leadership
• Business stakeholders
• Operations teams
• Facilitate release readiness meetings and go/no-go decisions
• Provides clear pre-release, during-release, and post-release communication
• Post-Release Validation & Continuous Improvement:
• Ensures post-deployment validation is completed
• Coordinates and drives hyper care and issue resolution following release
• Identifies improvement opportunities and drives process maturity
• Tooling & Automation:
• Manages and optimizes use of:
• Integrated Change Management workflows
• Release dashboards and reporting
• Drives adoption of:
• Standardized release tracking
• Automation where applicable (CI/CD alignment over time)
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

QUALIFICATIONS

Education

• Bachelor's Degree or equivalent experience.

Experience

• 7+ years in Release Management.
• Strong experience with ITIL framework (Release & Change Management).
• Experience in environments with CAB governance and multi-application / multi-vendor ecosystems.
• Experience with QA/UAT coordination, deployment planning and rollback strategies.

Licenses and Certifications

• ITIL Foundations Certification a plus.
• Project Management Certificate a plus.

Knowledge, Skills, and Abilities

• Strong understanding of Release lifecycle and Change Management integration.
• Strong analytical, interpersonal, collaboration, presentation, influence, and problem-solving skills is a must.
• Strong 'self-starter' with ability to manage competing priorities.
• Effectively lead or collaborate with cross-functional resources to manage and resolve interdependencies.
• Excellent oral and written communication skills; proven track-record of successfully briefing team members at all levels of an organization.
• Must have strong organizational skills with a proven ability to work autonomously, multi-task and manage multiple projects.

Additional Information

• Candidates residing in locations within BankUnited's footprint may be given preference.