Application Engineer

TRUMPF

Santa Clara, California

JOB DETAILS
SKILLS
Blueprints, Communication Skills, Computer Networks, Consulting, Control Systems, Customer Relations, Customer Satisfaction, Customer Support/Service, Distribution Channel, Electrical Engineering, Electricity, Electronics, Ethernet, High Tech Industry, Housekeeping/Cleaning, Industrial Coating, Interpersonal Skills, Machine Tool, Material Science, Microsoft Office, Organizational Skills, Physics, Plasma, Product Development, Product Planning, Product Positioning, Project/Program Management, Radio Frequency, Record Keeping, Reporting Skills, Request for Proposals (RFP), Requirements Management, Research & Development (R&D), Sales, Sales Analysis, Sales Cycle, Sales Presentation, Sales Support, Sales Training, Semiconductors, Software Engineering, Startup, System Architecture, Technical Leadership, Technical/Engineering Design, Technology Analysis, Training/Teaching, Willing to Travel
LOCATION
Santa Clara, California
POSTED
30+ days ago

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

The Applications Engineer is a technical resource for the dedicated, sales force, and is responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the Trumpf Huettinger sales team and R&D departments of the product centers, as technical advisor and product advocate, the Applications Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Application Engineer must be able to establish and maintain strong relationships throughout the sales cycle and cooperate closely with the experts of the product centers.

Principle Duties and Responsibilities

  • Maintain expert level of product knowledge and industry applications – e.g. Semiconductor, Display, Optical.
  • Articulate technology and product positioning to both business and technical users
  • Provide design and specification development support to consultants, integrators, and distributors.
  • Respond to functional and technical elements of RFIs/RFPs
  • Listen, understand, and convey customer requirements to internal stakeholders; eventually leading to a client consult and presentation of proposed design and technical concepts
  • Perform technical/ product training for sales people, estimators, and engineers at client accounts
  • Assist in the design and development of new products and tools necessary to progress business objectives
  • Through coordination and cooperating efforts, communicate and review client technical roadmaps to products centers and ensure there is a transparent path to 1) allow TRUMPF Huettinger development projects and new technical concepts to hit windows of opportunity and 2) consistently meet client’s technical objectives and expectations.
  • Maintain accurate records of client accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
  • Provide status reporting of ongoing projects and future projects.
  • Travel to project sites to perform start-up, integration, and training services

Experience

  • Experience of 3+ years in similar engineering positions
  • Read and understand vacuum system architecture, including mechanical and electrical blueprints; and have a basic understanding of electrical and control systems
  • A basic understanding of systems/network communications technology – Ethernet, DeviceNet, Profibus, etc.
  • Proficient in Microsoft Office and relevant administrative and industry software
  • Strong communication, Interpersonal and organizational skills
  • Necessitates local travel to customer sites; and other U.S. and European travel (25%) when required
  • Customer Service or Sales Support experience.
  • Proven Project Management skills.
  • Application Programming Experience

Education

Bachelor’s degree or higher strongly preferred in the area of Electrical Engineering, Physics, or Material Sciences. An equivalent combination of education and aforementioned experience would be considered. Desirable industry experience includes semiconductor wafer fab equipment, vacuum coating and plasma processes, power supplies (DC, AC, and RF), and induction heating.

Compensation

This is a salaried position, and assuming the person has met the proper criteria, may be eligible for an annual performance bonus. Base Salary Range: $86,356 to $139,335

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at

HRgeneral@us.trumpf.com

. This contact information is for accommodation requests only and can not be used to inquire about the status of application.

About the Company

T

TRUMPF

"Trusting in brave ideas" - this is our promise to everyone who works for us. As a family business, we decide long-term and provide our people with the trust and stability needed to bring their ideas to fruition, even the unconventional ones. Being a market and technology leader in machine tools and lasers, we courageously shape the networked manufacturing of tomorrow, meeting every challenge with bold, fresh thinking.

We offer our customers innovative, high-quality products as well as solutions to their problems in the areas of sheet metal processing, laser-based production processes, electronic applications and hospital equipment. TRUMPF is a leading global high-technology company and produces machine tools, lasers and electronics for industrial applications. Our technologies are used in the manufacture of the most diverse products, from vehicles, building technology and mobile devices to state-of-the-art power and data storage. As an independent, family-owned company we think and act long-term, and this is why we have been a guarantor of innovations for many decades now.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Manufacturing - Other
FOUNDED
1923
WEBSITE
https://www.trumpf.com/en_US/careers/