Application Engineer

GCR Professional Services

Billerica, MA

JOB DETAILS
SALARY
$95,000–$130,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Adobe Product Family, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Computer Science, Cross-Functional, Customer Relations, Customer Support/Service, Customer Training, Electrical Engineering, Electricity, Hardware Specification, Identify Issues, Mechanical Design, Mechanical Engineering, Microsoft Office, On Site Support, Organizational Skills, Problem Solving Skills, Product Design, Product Development, Product Testing, Project Development, Project Planning, Python Programming/Scripting Language, Release Notes, Resolve Customer Issues, Robotics, Software Engineering, SolidWorks, System Integration (SI), Team Player, Technical Writing, Willing to Travel, XML (EXtensible Markup Language)
LOCATION
Billerica, MA
POSTED
15 days ago

Application Engineer

Location:
Billerica, MA area

Job Summary:
This role is responsible for translating customer technical requirements into product specifications, designing and validating new features, and developing custom mechanical components. It also includes maintaining technical documentation, providing on-site support, and collaborating cross-functionally to ensure successful product implementation.

Key Responsibilities:

  • Gather and interpret customer mechanical, electrical, and software requirements
  • Define internal specifications for new hardware and software features
  • Test and validate product features to ensure alignment with customer expectations
  • Develop product concepts, simulations, and custom mechanical designs
  • Provide on-site system integration support and customer training
  • Respond to customer inquiries and resolve product performance and reliability issues
  • Create and maintain technical documentation, including manuals, presentations, and release notes
  • Develop project plans and timelines; participate in cross-functional team meetings

Required Skills:

  • Proficiency with CAD (SolidWorks), MS Office, Adobe Suite, Python, and XML
  • Strong ability to interpret technical specifications and documentation
  • Effective problem-solving, troubleshooting, and organizational skills
  • Professional, team-oriented, and customer-focused approach

Additional Requirements:

  • Approximately 20% travel, including domestic and international (Asia)

Education:

  • BS or MS in Robotics, Mechanical, Electrical Engineering, or Computer Science (robotics/mechatronics preferred)
  • Salary range, $95,000- $130,000

Itis the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.GCR is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population.

About the Company

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GCR Professional Services