Application Developer

Job Title: Application Developer

Job Description

This role focuses on providing comprehensive application support across multiple platforms, with a strong emphasis on SCADA and industrial automation systems integrated with modern cloud technologies. You will monitor and support data flows between field devices, gateways, and cloud platforms, ensuring high availability and reliability of mission-critical systems. The position involves close collaboration with engineering, DevOps, and product teams to resolve complex issues, deploy updates, and enhance system performance. You will also support customer onboarding, IoT integrations, and user enablement through training and documentation, contributing to a robust and scalable SaaS solution for energy automation and remote monitoring.

Responsibilities

• Provide Tier 1, Tier 2, and Tier 3 technical support for all platforms, including incident triage, troubleshooting, and resolution.
• Monitor system performance, data flow, and connectivity between field devices, gateways, and cloud platforms to ensure reliable operations.
• Collaborate with engineering, DevOps, and product teams to resolve escalated issues and assist with deploying patches, updates, and enhancements.
• Assist with onboarding new customers by configuring user accounts, setting up role-based access, and integrating solutions with existing customer systems.
• Support integration with IoT devices and related systems, including SCADA and industrial automation platforms.
• Maintain accurate and up-to-date documentation of incidents, resolutions, configurations, and processes in the software incident response system.
• Participate in an on-call rotation to support after-hours incidents, system maintenance activities, and critical alerts.
• Assist in developing and updating user training materials, FAQs, and knowledge base articles to improve self-service capabilities.
• Perform routine system health checks, including monitoring, backups, and failover testing in collaboration with infrastructure teams.
• Support and troubleshoot Windows Server and Linux environments used in the application ecosystem.
• Contribute to the maintenance and improvement of CI/CD pipelines and containerized environments where applicable.
• Work closely with a small team of software developers to ensure smooth operation and continuous improvement of the SaaS solution.

Essential Skills

• At least 1 year of experience in application support with a focus on SCADA or industrial automation environments.
• Hands-on experience in application support for SCADA or industrial automation systems, including incident triage and resolution.
• Strong understanding of SCADA concepts and communication protocols such as Modbus TCP/IP, OPC-UA, MQTT, CoAP, and DLMS/COSEM.
• Experience working with cloud platforms, specifically Microsoft Azure or Amazon Web Services (AWS).
• Understanding of databases and the ability to write SQL or related queries for troubleshooting and analysis.
• Experience supporting both Windows Server and Linux operating systems in a production environment.
• Familiarity with application support for SaaS solutions, including mobile and desktop applications.
• Ability to support integrations with IoT devices and industrial communication protocols such as Modbus.
• Strong problem-solving skills with a customer-focused mindset and the ability to handle issues across Tier 1, Tier 2, and Tier 3 support.
• Effective communication skills for collaborating with engineering, DevOps, product teams, and customers.
• Proficiency with basic productivity tools such as Microsoft Office.

Additional Skills & Qualifications

• Certifications such as CompTIA Network+ or Security+ are a plus.
• Microsoft Certified: Azure Fundamentals or Azure Administrator Associate certifications are advantageous.
• AWS Certified Cloud Practitioner or AWS SysOps Administrator certifications are beneficial.
• Certified SCADA Security Architect (CSSA) or ISA/IEC Cybersecurity Fundamentals certifications are valued.
• ITIL Foundation Certification is a plus and supports best practices in incident and service management.
• Experience with industrial automation platforms such as LabView.
• Knowledge of containerization technologies, including Docker and Kubernetes, and experience maintaining or creating CI/CD pipelines.
• Familiarity with industrial cybersecurity best practices and secure operation of SCADA and IoT systems.
• Experience supporting mobile applications and desktop applications within a SaaS environment.
• Exposure to Azure Fundamentals concepts, including cloud services, networking, and security.
• Expereince in working with industrial or energy automation systems is advantageous.
• Interest in working with cutting-edge SCADA cloud technology that supports energy automation and remote monitoring.
• Commitment to continuous learning and staying current with evolving cloud, automation, and cybersecurity technologies.

Work Environment

This is a remote position with standard hours of Monday through Friday, 8:00 a.m. to 5:00 p.m., with participation in an on-call rotation for after-hours support, system maintenance, and critical alerts. You will collaborate closely with a small team of approximately five to six software developers in a fast-paced, highly collaborative environment. The technology stack includes SCADA and industrial automation systems, IoT devices, cloud platforms such as Azure and AWS, Windows Server and Linux environments, databases, and containerization tools like Docker and Kubernetes, as well as CI/CD pipelines. The team values problem-solvers, customer advocates, and lifelong learners who enjoy working with cutting-edge SCADA cloud technology that is transforming energy automation and remote monitoring. The work environment emphasizes collaboration, knowledge sharing, and continuous improvement in a fully remote setup.

Job Type & Location

This is a Contract to Hire position based out of Houston, TX.

Pay and Benefits

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.