Automation, Best Practices, Communication Skills, Consulting, Customer Support/Service, Customer Training, Customer/Client Research, Detail Oriented, ERP (Enterprise Resource Planning), Government, Hardware Administration, Meeting Minutes, Multitasking, Operations, Payroll Administration, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Project/Program Management, Quality Management, Sales Management, Systems Administration/Management, Time Management, Training/Teaching, Willing to Travel
What You'll Do
- Lead implementations of WinCap Timekeeping-guiding districts from kickoff through go-live.
- Responsible for time clock configuration, setup, and implementation as part of client deployments.
- Serve as the lead consultant on projects, taking ownership of problem-solving and driving progress with minimal supervision.
- Partner with payroll and business office teams to understand their processes and configure the system to meet these needs.
- Incorporate client feedback and recommend best practices for system configuration and day-to-day use.
- Deliver engaging training sessions for staff, supervisors, and administrators (remote and onsite).
- Help clients streamline time collection, approvals, and payroll integration.
- Identify opportunities to improve accuracy, efficiency, and automation.
- Build trusted relationships with school districts and act as their go-to advisor.
- Use project management and employee engagement tools to track completed work, meeting notes, and work performed.
- Build product knowledge over time to support implementation and consulting needs across additional Harris School Solutions solutions.
Why This Role Matters
K-12 districts depend on accurate, efficient timekeeping to ensure employees are paid correctly and on time. You'll help clients move from manual or disconnected processes to a modern, fully integrated solution-making a direct impact on their daily operations.
Required
- Experience with timekeeping, payroll, or ERP systems (implementation or operational use).
- Knowledge of K-12 school district environments (New York experience strongly preferred).
- Understanding of payroll processes, time collection rules, and approvals.
- Confidence delivering training and working directly with end users.
- Strong communication skills and a consultative, problem-solving mindset.
- Ability to manage multiple client projects simultaneously while maintaining quality, timelines, and attention to detail.
- Strong customer service mindset with a commitment to responsiveness, professionalism, and client success.
- Travel up to 30%. This role is primarily remote but requires the ability to present and train clients virtually and in person. Must be able to travel to school districts and move/setup standard timekeeping hardware (up to 15 lbs) when onsite.
Bonus Points
- Experience with WinCap or similar K-12 ERP
- Experience implementing timekeeping solutions
- Background working with BOCES/RICs or public sector clients
- Familiarity with New York State payroll or reporting requirements
Salary range: $65,000 - $72,000 USD per year.