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Application Analyst

Triune Infomatics

Redwood City, CA

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JOB DETAILS
SKILLS
Analysis Skills, Apple iPad, Capsules, Clinical Information Systems, Clinical Support, Contract Analysis, Customer Relations, Customer Support/Service, Desktop Hardware, Epic Systems, Hardware Administration, Health Information Technology, Hospital, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology & Information Systems, Kronos Products, Medical Equipment, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Network Administration/Management, Optometry, Peripheral Hardware, Portfolio Analysis, Problem Solving Skills, Pyxis, Scansoft Dragon Systems Speech Recognition Software, ServiceNow, Systems Administration/Management, Technical Delivery, Telecommunications, Testing
LOCATION
Redwood City, CA
POSTED
5 days ago
Role: Application Analyst
Location: Redwood City, CA
Duration: 6+ months


Overview: This is a full-time contracted Application Analyst role supporting the Client's Medical Center exclusively. The position handles non-Epic clinical and operational applications across the Client's working environment, including installation, configuration, troubleshooting, and at-the-elbow support. The analyst serves as the primary IT liaison between Client and Health IT.

Core Application Portfolio: The analyst is responsible for supporting the following already-implemented non-Epic applications: Infor, Meditract, MiPACS, CBORD, Pyxis, Qmatic, Solventum, Kronos Legacy, Microsoft Nuance/Dragon, Dossier, HillRom, CLI, NOAH, Vituity

Required Technical Skills:
  • Windows Administrative Tools including Active Directory
  • ITIL, ITAM, and ITSM frameworks; hands-on ServiceNow experience
  • Hardware support: desktops, peripherals, and medical devices
  • Light server and network administration; Windows Server 2017 or newer
  • Telecommunications solutions including Starlink and mobile device management (iPads, etc.)

Preferred Medical Device Experience:
  • Experience with the following medical and point-of-care devices is preferred:
  • Philips Capsule
  • HemoCue
  • Dexcom
  • Dexis (Oral Camera)
  • OCT / Visual Field equipment
  • POC solutions
  • Optometry devices

Key Competencies:
  • Translates clinical needs into technical deliverables across Hospital and Ambulatory settings
  • Coordinates directly with application vendors on configuration and issue resolution
  • Provides at-the-elbow support for clinical and administrative staff
  • Manages integration touchpoints within a complex healthcare IT environment
  • Works independently with minimal direction in a fast-paced clinical setting

On-Call/Standby Support: The consultant will provide on-call standby coverage for after-hours and weekend issues, 45 hours per week. If a call is received and active support is required, those hours will be reported on the timesheet.

About the Company

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Triune Infomatics