Internal Apply External Apply Refer a Friend Back Job Details Application Analyst III Req #: 0000244838 Category: Information Technology and Systems / Clinical Informatics Status: Full-Time Shift: Day Facility: RWJBarnabas Health Corporate Services Department: IT&S Orders Providers IC Pay Range: $100,619.00 - $142,124.00 per year Location: 95 Old Short Hills Road, West Orange, NJ 07052 Job Title: Application Analyst III Location: SBC Corporation Department Name: IT&S Orders Providers IC Req #: 0000244838 Status: Salaried Shift: Day Pay Range: $100,619.00 - $142,124.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Application Analyst III is primarily responsible for supporting the design and build of the designated application, They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. They are self-directed and work with minimal supervision and are a knowledge resource for Application Analysts I & II. The Application Analyst III is responsible for the installation, upgrades and the configuration of the application. The Application Analyst III assists in the coordination of customer support activities. The Application Analyst III creates the test scripts for the application, executes the test scripts, and documents all test outcomes, including advanced troubleshooting skills and support these activities apply to implementation, upgrade, and maintenance initiatives. The Application Analyst III is responsible for addressing customer or build issues, recommending mitigation plans and escalating more complex issues above their knowledge base. The Application Analyst III also provides on-call support for the application through go-live and ongoing maintenance period. Qualifications: Education: Preferred: Bachelor's degree or equivalent years of relevant work experience Minimum: Associate's degree with four or more years of relevant work experience Work Experience: Preferred 5+ years prior system build experience Demonstrated ability to support and develop the application and mentor others Previous experience working with specified customer base, Ability to handle moderate complexity of work with minimal supervision Licenses and Certifications: Minimum: Certification in specified application as applicable; Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable, For certain clinical applications, clinical licensure is preferred and may be required as specified in Job Aid, Responsibilities The Application Analyst III is the primary support for the assigned application(s), In addition to the duties discussed in the Role Description, the Analyst is responsible for the following: Design of the application's capabilities and workflows Utilizes external resources for best practice builds and solutions Performing a thorough review of all Foundation Build and operational requested content and workflows for application Investigates, documents, and evaluates current state workflows as it pertains to build and offers technology solutions for workflow enhancements in collaboration with analyst peers, training staff and other stakeholders, Building data fields, screens, templates, and customer-defined functionality, as required Collaborates with the training team and others to ensure alignment between the proposed training curriculum and the system build, Oversees and/or performs analysis of necessary application modifications Following build standards and maintaining synchronization between environments in collaboration with environment team Works with minimal supervision Acts as a resource for Application Analyst I & II Assists with development of Change Readiness demos and documentation 2) Application Support: Providing go-live support for customers on new applications, including functionality Providing on-call support for application through go-live and post go-live Representing application in Integrated Area Workgroups Possesses comprehensive knowledge of subject matter Works with customers, informatics on enhancement request requirements Supporting continuous documentation of system modifications and updates Handles complex issues Takes initiative to problem solve within job scope Shares knowledge functions as a preceptor for staff Validates work performed by newly certified or new work by level 1 & 2 Analysts Keeps knowledge of industry trends, application enhancement and future impact to enterprise 3) Documentation and Communication: Maintaining continued ticket communication with customers ongoing and with closing incident, catalog and enhancement tickets Must include details in ticket resolution/closing, Contacting the customer regarding ticket resolution if resolved or unable to fill request, Logging decisions and issues/risks in trackers during build/projects Supporting application governance needs, including development of business case for decisions Maintaining version control of workflows, issues/risks log, and decisions tracker Supervising basic issues and roadblocks, escalating issues as needed Communicating with supervisors to determine necessary escalations Presents oral and written communication to project team Excellent presentation skills 4) Project Management: Recommending areas for process improvement Develops future state materials Project manages smaller to medium scale builds Following the process for identification, tracking, resolution, and closure of all issues Ensures that the team follows change control processes according to policy Collaborates with team members across the department as well as operational staff Develops test scripts and new systems, complying with version upgrades and system modifications Key Competencies Adaptability/flexibility: demonstrating flexibility with respect to changing end-user business needs Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner, Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others Interpersonal skills: the ability to communicate information clearly and concisely with project leadership and subject matter experts; the ability to gain trust and establish effective relationships with Epic counterparts Learning: the ability and willingness to learn new software and systems Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy Problem solving seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Perform other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer #LI-KS1 RWJBarnabas Health is an Equal Opportunity Employer Internal Apply External Apply Search Jobs Search Jobs by Keywords Submit Search Search Jobs by Category Search All Categories Accounting / Finance Jobs Advanced Practice Providers All Advanced Practice Providers Jobs Nurse Midwife Jobs Nurse Practitioner Jobs Physician Assistant Jobs Allied Health Technicians All Allied Health Technicians Jobs Anesthesia Technician Jobs Central Sterile Processing Jobs Dental Jobs Dialysis Technician Jobs EKG / EEG Technician Jobs Sleep Polysomnography Technician Jobs Surgical / OR Techs Jobs Behavioral and Mental Health Jobs CNA / Nurse Aide Jobs Case Management Jobs Clerical / Administrative Jobs Dietitian / Nutritionist Jobs Education/Training Jobs Emergency Medical Services (EMS) Jobs Facilities, Engineering, and Plant Operations Jobs Healthcare Operations Jobs Housekeeping / Environmental Services Jobs Human Resources Jobs Information Technology and Systems / Clinical Informatics Jobs Internships Jobs LPN Jobs Laboratory Jobs Legal, Risk and Compliance Jobs Marketing / Public Relations Jobs Medical Assistant Jobs Medical Scribe Jobs Nurses Aide Jobs Nursing All Nursing Jobs Ambulatory / Outpatient Nursing Jobs Behavioral Health Nursing Jobs ER Nursing Jobs ICU / Critical Care Nursing Jobs Infusion Nursing Jobs Labor and Delivery Nursing Jobs Medical / Surgical Nursing Jobs Nurses Jobs OR Nursing Jobs Oncology Nursing Jobs Pediatric Nursing Jobs Staff Nurse Jobs Telemetry Nursing Jobs Nursing Education Jobs Nursing Management / Leadership Jobs Patient Transport Jobs Perfusionist / Physicist / Dosimetrist Jobs Pharmacy Jobs Philanthropy / Fundraising Jobs Procurement / Supply Chain / Distribution Jobs Professional / Management Jobs Quality / Patient Safety Jobs Radiology / Imaging / Radiation Jobs Rehabilitation and Therapeutic Services All Rehabilitation and Therapeutic Services Jobs Athletic Trainers Jobs Occupational Therapy Jobs Physical Therapy Jobs Rehabilitation Jobs Speech Therapy Jobs Research Jobs Respiratory Jobs Revenue Cycle and Patient Access Jobs Security Jobs Senior Leadership (VP+) Jobs Social Work / Community Health Jobs Search Jobs by Facility Search Jobs by Location Search All Locations Barnegat, NJ Jobs Bayonne, NJ Jobs Bayville, NJ Jobs Belleville, NJ Jobs Bellmawr, NJ Jobs Bloomfield, NJ Jobs Bordentown, NJ Jobs Branchburg, NJ Jobs Brick, NJ Jobs Bridgewater, NJ Jobs Carteret, NJ Jobs Cedar Knolls, NJ Jobs Clara Maass, NJ Jobs Clark, NJ Jobs Clifton, NJ Jobs COLTS NECK, NJ Jobs Columbus, NJ Jobs Cranbury, NJ Jobs Cranford, NJ Jobs Dayton, NJ Jobs East Brunswick, NJ Jobs East Orange, NJ Jobs Eatontown, NJ Jobs Edison, NJ Jobs Egg Harbor Township, NJ Jobs Elizabeth, NJ Jobs Essex County, NJ Jobs Fanwood, NJ Jobs Flemington, NJ Jobs Florham Park, NJ Jobs Forked River, NJ Jobs Freehold, NJ Jobs Hamilton, NJ Jobs Hillsborough, NJ Jobs Hoboken, NJ Jobs Holmdel, NJ Jobs Howell, NJ Jobs Hudson County, NJ Jobs Irvington, NJ Jobs Jackson, NJ Jobs Jersey City, NJ Jobs Kearny, NJ Jobs Kendall Park, NJ Jobs Kenilworth, NJ Jobs Lakehurst, NJ Jobs Lakewood, NJ Jobs Lawrenceville, NJ Jobs Linden, NJ Jobs Livingston, NJ Jobs Long Beach, NJ Jobs Long Branch, NJ Jobs Lyndhurst, NJ Jobs Madison, NJ Jobs Manahawkin, NJ Jobs Manalapan, NJ Jobs Manchester, NJ Jobs Maplewood, NJ Jobs Marlboro, NJ Jobs Mays Landing, NJ Jobs Mercer County, NJ Jobs Metuchen, NJ Jobs Middlesex, NJ Jobs Middletown, NJ Jobs Millburn, NJ Jobs Monmouth, NJ Jobs Monmouth County, NJ Jobs Monmouth Junction, NJ Jobs Morganville, NJ Jobs Morristown, NJ Jobs Mountainside, NJ Jobs Moutainside, NJ Jobs Neptune, NJ Jobs Newark, NJ Jobs New Brunswick, NJ Jobs North Arlington, NJ Jobs North Brunswick, NJ Jobs Nutley, NJ Jobs Ocean, NJ Jobs Ocean County, NJ Jobs Oceanport, NJ Jobs Ocean Township, NJ Jobs Old Bridge, NJ Jobs Orange, NJ Jobs Parsippany, NJ Jobs Pennington, NJ Jobs Piscataway, NJ Jobs Plainfield, NJ Jobs Princeton, NJ Jobs Rahway, NJ Jobs RWJBH Mobile Health (EMS) Jobs River Edge, NJ Jobs Robbinsville, NJ Jobs Roselle, NJ Jobs Roselle Park, NJ Jobs Scotch Plains, NJ Jobs Sea Girt, NJ Jobs Shrewsbury, NJ Jobs Somerset, NJ Jobs Somerville, NJ Jobs South Bound Brook, NJ Jobs South Orange, NJ Jobs South Plainfield, NJ Jobs Springfield, NJ Jobs Stirling, NJ Jobs STRATFORD, NJ Jobs Tinton Falls, NJ Jobs Toms River, NJ Jobs Trenton, NJ Jobs Union, NJ Jobs Union City, NJ Jobs VOORHEES, NJ Jobs Wall Township, NJ Jobs Wall Township, NJ Jobs Warren, NJ Jobs Westfield, NJ Jobs West Long Branch, NJ Jobs West Orange, NJ Jobs Whiting, NJ Jobs Search Jobs by Shift Search Jobs by Status New Search Search Jobs Close Search Join Our Talent Network Sign Up for Job Alerts Upcoming Events