Apheresis, Blood Bank, Communication Skills, Credit Cards, Customer Support/Service, Detail Oriented, Disability Insurance, Documentation, Donor Development, Driver's License, Equipment Maintenance/Repair, Healthcare, Interpersonal Skills, Leadership, Life Insurance, Medical Terminology, Organizational Skills, Phlebotomy, Presentation/Verbal Skills, Quality Control, Reconciliation, Regulations, Safety Standards, Secondary School, Standard Operating Procedures (SOP), Team Player, Time Management, Writing Skills
Apheresis Specialist
Location:
Appleton
Education Level:
High School/HSED/GED
Department:
Phlebotomy
Join a mission-driven team where your skills make a direct impact on saving lives every day. We are looking for an energetic, compassionate, and detail-oriented Apheresis Specialist to provide exceptional care to blood donors while performing whole blood and apheresis collection procedures. This role is perfect for someone who thrives in a fast-paced healthcare environment, values teamwork, and takes pride in delivering outstanding customer service while ensuring the highest standards of safety, accuracy, and donor experience.
JOB SUMMARY:
Responsible for ensuring donor suitability and performing whole blood and apheresis collection procedures per applicable regulations, standards, policies and procedures.
SCHEDULE:
- Full-time position, 40 hours/week
- Fixed schedule working between the hours of 6:00 am - 8:00 pm and every 3rd weekend
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
- Performs routine procedures using equipment available and according to manufacturer and regulatory guidelines. Performs quality control and equipment maintenance as required by the manufacturer and SOP.
- Determines the eligibility and suitability of blood donors and documents findings during health history screening according to standard operating procedures.
- Performs whole blood and automated collection procedures according to standard operating procedures and department performance expectation.
- Ensures donor consents are appropriately obtained and that operational performance standards relative to automated collections are met.
- Exhibits exceptional customer service at all times.
- Completes and actively participates in all required training within designated time frames.
- Demonstrates teamwork, flexibility and dependability to create a collaborative and engaged working environment.
- Attends department meetings, Employee Forums, and other mandatory meetings, and in-services unless working a scheduled shift or on pre-approved time off.
- Completes competency evaluations/exams as directed.
- Responsible for routinely checking email and mailboxes for pertinent communication.
- Demonstrates professional communication with co-workers, leadership and community members.
- Responsible for timely review submission of documentation including but not limited to: time cards, receipts, credit card reconciliation, and deviation management follow up.
JOB QUALIFICATION REQUIREMENTS:
- High School Diploma or equivalency required AND at least six months of progressive experience or equivalent.
- Previous phlebotomy experience and medical terminology required.
- Excellent organizational, oral and written communication skills.
- Strong interpersonal skills in team environment.
- Excellent customer service skills.
- Observation and performance of repetitive tasks.
- Accurate documentation with emphasis on detail.
- Utilizing resource materials and utilizing mentors, supervisors and training staff
- Assessment of donor suitability based on established criteria.
- Employee may occasionally be required to lift objects or materials weighing up to 50 pounds.
- Reliable transportation for this position is required along with a current valid driver's license and vehicle insurance coverage.
BENEFITS AND PERKS:
We take care of our team - from competitive wages and valuable training to comprehensive benefits packages. Depending on hours worked, this position can offer:
- Health, vision, and dental insurance coverage
- Health Savings Account (HSA)
- PTO/Sick Time
- Paid holidays
- Paid Volunteer Time Off
- 403(b) retirement savings plan with matching contributions
- Employee Assistance Program
- Discounted YMCA membership
- Disability and life insurance
- Employee referral bonuses
- Regular employee forums and committees - everyone on our team has a voice!
What are you waiting for? Take the next step. Your work can matter - to you and the community. Apply today! https://secure7.saashr.com/ta/6015231.careers?TrackId=[MyTrackingId]&ApplyToJob=604447518&full_apply=&jobid=604447518
The Community Blood Center
4406 W. Spencer St.
Appleton, WI 54914
www.communityblood.org
www.facebook.com/cbloodcenter
Community Blood Center, Inc. is an Equal Opportunity Employer M/F/Disability
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Community Blood Center, Inc