Explain lease terms, pricing, and property policies to potential renters
Process rental applications, including background and credit checks
Prepare and execute lease agreements and renewal documents
Maintain accurate records of tenant information and leasing activity
Respond to phone, email, and in-person inquiries about availability and property details
Coordinate move-ins and move-outs, including unit inspections and key distribution
Collect rent payments and assist with basic billing or account questions
Market available units through online listings, social media, and local advertising
Build positive relationships with current and prospective residents to maintain occupancy
Address tenant concerns and coordinate with maintenance staff for service requests
Monitor property appearance and report any issues to management