Animal Services Operations Supervisor

Animal Services Operations Supervisor

Salary

$53,376.00 - $63,543.94 Annually

Location

Animal Shelter - 1650 Gross Road, Mesquite, TX

Job Type

Full-time

Job Number

2600286

Department

Animal Services

Division

Animal Services

Opening Date

06/30/2026

Closing Date

7/31/2026 4:00 PM Central

• Description
• Benefits
• Questions

GENERAL SUMMARY

Salary: $53,376.00/annual minimum - $63,543.94/annual midpoint (DOQ)

To supervise, assign, review, and participate in the work of staff responsible for shelter operations and supervisor responsible for field operations. To provide a wide variety of highly responsible and complex administrative and supervisory duties in the coordination of Animal Services; to provide professional and timely public service assistance to the general public, internal and external partners; and oversee staff in providing animal care, facility cleanliness and hygiene.

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SUPERVISION

• Under the supervision of the Manager of Animal Services. Responsible for supervision of the Field Supervisor, Animal Control Officers, Animal Shelter Kennel Technicians, Animal Services and any other Animal Services staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• All behaviors comply with the Code of Conduct & Rules of Behavior outlined in Chapter 8 of the General Government Policies and Procedures Manual.
• Participate in the selection of Animal Services staff; provide or coordinate staff training; provide timely, accurate and thorough Performance Reviews for supervised employees; ensure all personnel have appropriate certifications to perform animal services activities; work with employees to correct deficiencies; implement discipline procedures; maintain personnel records as required.
• Coordinate the organization, staffing and operational activities for Animal Services. Oversee and direct the humane care and control of animals including the impound, quarantine, euthanasia and disposition of animals.
• Participate in the development and implementation of goals, objectives, policies, and priorities for Animal Services; identify resource needs; recommend and implement policies and procedures; administer personnel actions through subordinates to ensure compliance with City policies and procedures.
• Promptly respond to and resolve resident complaints and inquiries.
• Monitor the maintenance of records regarding the Animal Services Division activities including, but not limited to, the number and type of calls received, the number and type of animals picked up; and the preparation of statistical reports.
• Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff; and implement improvements.
• Monitor Animal Services Division compliance with applicable laws, rules and regulations related to providing humane animal control services.
• Prepare and/or ensure the preparation of various reports on operations and activities including injury reports, court reports and bite records.
• Remain on call to respond to emergency situations and coordinate and assign work as necessary.
• Coordinate the implementation of education programs including making presentations on television, visiting schools and advertising animal care programs in the newspaper.

OTHER DUTIES AND RESPONSIBILITIES

• Serve as a Notary Public; notarize a variety of documents related to City business.
• Attend various meetings and take, transcribe and prepare minutes as appropriate; prepare agendas and associated materials.
• Monitor the use of City equipment.
• Assist with and perform the humane euthanasia of animals when necessary.
• Perform other duties as assigned.
• Testify in court as necessary.

MINIMUM JOB REQUIREMENTS

EDUCATION

Associate's degree from an accredited college, university, or vocational school.

EXPERIENCE

One year of supervisory experience.

Professional-level work experience may substitute for an associates degree requirement.

One year of professional-level work experience may be substituted for each year of required education, up to a maximum substitution of two years.

A high school diploma or GED is required when substituting professional-level work experience for the associates degree requirement.

At least three years' experience in animal services, animal welfare or another animal-handling profession.

LICENSES AND CERTIFICATIONS

Requires a valid driver's license.

Certified by the Texas Department of State Health Services for Advanced as an Animal Control Officer or ability to obtain certification within 6 months of employment.

Certified by the Texas Department of State Health Services for Euthanasia Technician

WORK SCHEDULE

Sunday - Thursday 9AM-6PM

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

Full Time Employees:

The City of Mesquite offers the Zero Premium, Employee Only Benefits under the following plans: High Deductible Medical Plan, Dental HMO Plan, Vision Plan, and Life Insurance.

The City is self-insured and offers a choice of two medical plans: HSA, and High Deductible Medical Plans through Blue Cross Blue Shield of Texas. Employee medical coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates. Employees enrolled in the Citys self-insured medical plan also have access to the Mesquite Employee Health Center (MEHC) clinic and pharmacy.

The City offers three dental plan options: a managed plan (DHMO), an indemnity plan (DPPO), an enhanced indemnity plan (DPPO Enhanced). Coverage is available to all full-time employees at group rates.

The City offers free Vision Insurance to all employees. Dependents can be added for an additional fee.

Basic Group Life Insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year. The following voluntary benefits are available to full-time employees: Supplemental Life, AD&D Insurance, Cancer Insurance and Long-Term Disability

Texas Municipal Retirement System (TMRS): All employees appointed to positions designated to work 1,000 hours or more per year must participate in the TMRS. TMRS is a qualified tax-deferred retirement plan under Section 401 of the IRS. Seven (7) percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the City provides 2-to-1 matching contributions.

Other benefits include Social Security, Tax Saver Program (Section 125 Flexible Spending Account), Deferred Compensation Plans, Direct Deposit, Paid Holidays, Paid Vacation, Sick Leave and Personal Leave.

For more information about the City of Mesquites employee benefits, please visit: http://www.cityofmesquite.com/hrbenefits

01

Select the option that best represents the highest level of education you have COMPLETED.

• Some high school or GED equivalency
• High school graduate or GED certificate equivalency completion
• Some technical or community college attendance
• Technical school certificate completion
• Associates Degree
• Bachelors Degree
• Masters Degree
• Ph.D.
• Juris Doctorate

02

Identify your area of study for the position of Animal Services Operation Supervisor.

• No Degree
• Business Administration
• Office Management
• Related Field
• Non Related Field

03

Indicate the amount of verifiable experience in a lead supervisory position.

• No Experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• More than 5 years experience

04

Indicate the amount of verifiable experience in animal services, animal welfare or any other animal-handling profession.

• No Experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• More than 5 years experience

05

Are you currently certified by the Texas Department of State Health Services for Advanced as an Animal Control Officer or ability to obtain certification within 6 months of employment.

• Yes
• No

06

Are you certified by the Texas Department of State Health Services as a Euthanasia Technician?

• Yes
• No

07

Do you have a valid drivers license?

• Yes
• No

08

PLEASE READ CAREFULLY: If you are a current City of Mesquite employee, have you been employed in your current position with the City of Mesquite for at least 3 months? Please indicate the option that best represents your current status.

• No, I do NOT work for the City of Mesquite
• Yes, I am a current seasonal employee with the City of Mesquite
• Yes, I have been in my current City position as a fulltime/parttime employee for at least 3 months
• No, I have NOT been in my current City of Mesquite position as a fulltime/parttime employee for 3 months

Required Question

Employer City of Mesquite

Address 1515 N Galloway Ave

Mesquite, Texas, 75149

Phone 9722166218

Website http://www.cityofmesquite.com