ANIMAL CARE TECHNICIAN

Farmington City Council

Farmington, NM

JOB DETAILS
SALARY
SKILLS
Animal Adoptions, Animal Care, Animal Control, Animal Shelter, Background Investigation, Cleaning Equipment, Communication Skills, Customer Relations, Customer Support/Service, Disease, Disease Prevention and Control, Driver's License, Employee Relations, Equipment Maintenance/Repair, Equipment Replacement, First Aid, Healthcare Customer Service, Homeless Services, Housekeeping/Cleaning, Injections, Laundry, Lift/Move 50 Pounds, Medical Treatment, Operational Support, Organizational Skills, People Management, Physical Demands, Presentation/Verbal Skills, Risk, Team Building, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Veterinary Medicine, Writing Skills
LOCATION
Farmington, NM
POSTED
30+ days ago

JOB OPENING City of Farmington JOB POSTING 25 ANIMAL CARE TECHNICIAN NUMBER OF VACANCIES 1 DEPARTMENT Parks & Recreation WORK LOCATION Animal Shelter HIRING RANGE 14.00 per hour PAY GRADE 990 TYPE OF POSITION Temporary - Part Time DAYS WORKED Varied HOURS WORKED Varied

APPLICATIONS WILL BE RECEIVED UNTIL Until Filled

SUMMARY

Are you enthusiastic, energetic, optimistic, outcome-driven, team-oriented, and customer-service focused? Our Animal Shelter is an important part of the local community. You will help care for and find forever families for homeless dogs, cats, puppies, and kittens in the Four Corners area. Every day, you will be part of the team that will care for the animals temporarily in our care and assist in making connections between adopters and animals in need. You will help lead your team in kennel operations, animal care, and team development. Best of all, you will help create a safe and welcoming environment.

SUMMARY (Continued)

Kennel Care Technicians perform routine animal care, facility cleaning, customer service, and related duties at the Animal Shelter.

ESSENTIAL DUTIES

• Team Lead and Kennel Operations Full-time Kennel Care Technicians are expected to provide day-to-day operational support within their assigned kennel areas and to assist in coordinating the workflow of their section in alignment with shelter practices and priorities. This includes communicating daily goals and objectives clearly to team members, supporting consistency in animal care procedures, and ensuring tasks are completed in a safe, timely, and organized manner. Full-time technicians must also report operational concerns, animal care issues, or barriers affecting workflow to the Animal Care Manager or upper management promptly so they can be addressed effectively.

• Animal Welfare and Wellness Provide appropriate quantity of food and water to shelter animals. Provide overall animal care, including bathing and basic grooming. Monitor animals and immediately report health, behavior, or temperament issues to medical staff, behavior staff, or supervisor as appropriate. Participate in stress and disease reduction efforts through purposeful and compassionate handling and placement of animals in the shelter environment. Assist with animal intake evaluation and medical treatments as directed. Using humane and accepted practices, assist and perform euthanasia of animals by injection.

• Facility Care Follow established disease control protocols to daily clean, disinfect, and maintain shelter kennels, cages, and all animal and general areas as assigned and instructed. Operate laundry, cleaning, dishwashing, and other equipment. Restock cleaning, feeding, and other supply areas and inform the Animal Services Manager when reordering is necessary. Maintain equipment in good working condition and report need for repair or replacement of equipment to the Animal Services Manager and/or Animal Welfare Director. Assist in cleaning and maintenance of the entire facility and grounds as directed.

• People Care Cultivate positive customer relations through professional, courteous, and educational interactions while actively promoting our mission, services, programs, and events. Provide prompt, courteous, and excellent service to all internal and external customers at all times, including but not limited to adopters, staff, volunteers, board members, city and county officials, animal control officers, veterinarians, representatives of other rescue organizations, people looking for lost pets, or relinquishing owned pets, and the general public. Assist customers with the pet adoption process by facilitating customer-animal interactions to ensure a safe and pleasant experience, accurately answering questions, and providing guidance. Practice and encourage the humane treatment of animals. Assist the public in determining if lost pets are in the care of the FRAS. Work cooperatively with all volunteers recognizing the talent and commitment they bring to the organization. Using excellent customer service skills, establish and maintain effective working relationships with other employees, officials, and all members of the general public.

NON-ESSENTIAL DUTIES

• Demonstrate knowledge of and adherence to FRAS policies and procedures. • Ensure a safe work environment, follow all safety guidelines, and model safe work practices. • Take immediate action to address any safety concerns that could put a staff member, volunteer, customer, animal, or the organization at risk. • Follow direction of Animal Services Manager, Veterinarian, other shelter managers, and Animal Welfare Director.

QUALIFICATIONS

This position is subject to the City of Farmingtons Drug and Alcohol Testing Policy, which includes pre-employment testing, post-accident testing, random testing, reasonable suspicion testing, return to duty testing, and follow-up testing. Extensive background checks are required.

High school diploma or equivalent. Ability to receive money and make proper change. Must be able to obtain Euthanasia Certification within one year of date of hire. Must be able to work around various animals without an allergic reaction. Ability to cope emotionally with the euthanasia. Animal care and customer service experience preferred. Knowledge of and concern with animals. Valid New Mexico drivers license with acceptable driving record for the past three years or state of current residency. Ability to work all shifts, including weekends and holidays. Commitment to mission values, goals, and success of the FRAS with compassion and genuine affection for animals. Highly motivated with strong communication skills and an outgoing, polite, and professional manner. Team player and self-starter able to work in a fast-paced environment with minimal supervision. Ability to establish and maintain effective working relationships with peers, supervisors, and the public. Ability to work under stress and handle stressful situations. Ability to meet deadlines. Ability to exercise sound judgment in evaluating situations and in making decisions. Ability to follow verbal and written instructions.

TOOLS AND EQUIPMENT USED

Animal capture equipment, first aid equipment, catch poles, leashes, gloves, and ropes to handle animals, cleaning materials in shelter maintenance, including chlorine.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally works near moving mechanical parts in high precarious places and is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

MFDV

About the Company

F

Farmington City Council