Sign upLog in

Analyst, Workstation Support

Talent Software Services, Inc.

Nashville, TN

Apply
JOB DETAILS
SALARY
$30.98–$30.98 Per Hour
SKILLS
Administrative Skills, Analysis Skills, CompTIA A+, Computer Science, Computer Workstations, Desktop Hardware, Desktop PC, Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Information Technology Software, Local Area Network (LAN), Multiplatform/Cross-Platform, Operating Systems, Operational Support, Problem Solving Skills, Project Tracking, Purchasing/Procurement, Software Administration, Systems Maintenance, Technical Operations, Technical Support, Testing, Workstation Hardware
LOCATION
Nashville, TN
POSTED
10 days ago
['TECHNICAL SUPPORT']Duties:
Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users.

"55% Monitors/updates dispatch system and works incoming tickets as assigned. Provides troubleshooting, technical support and development of end-user guidelines. Configures, installs, monitors, and maintains IT users workstation software and hardware. Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing. Ensures proper configuration and adherence to security configurations and settings.

"10% Tests, troubleshoots, maintains, modifies, validates and documents application packages.

"10% Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.

"20% May perform administrative task such as reporting, ordering replacement parts, and tracking status/inventory of items.

"5% Keeps apprised of new technologies related to workstation support procedures. null

Skills:
Required Skills and Abilities: Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software. Able to provide on-the-spot training to users. Understands operating systems imaging concepts. Able to make recommendations on selection of hardware and software products to address business requirements.

Required Software and Other Tools: Familiarity with computer and workstation equipment.

Preferred Skills and Abilities: Able to assist in the support and maintenance of the overall infrastructure.

Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Routine transporting of items up to 30 lbs. Transporting items up to 70lbs on occasion. null

Schedule Notes:
IS

***Bill Rate Updated - Can submit up to *** - Nashville
****NO SUBCONTRACTOR CANDIDATES
****Information Systems Job Category - Credit Check must be processed during pre-screens.

Role is Onsite - 26 Century Blvd Suite ST610 Nashville, TN, 37214, US
C2 eligibility required

Required Education: Associate Degree in Computer Science, Information Technology, or other job related field. or 2 years of job related work experience.

Required Work Experience: 2 years of technical operations support experience.

Preferred Licenses and Certificates: A+ Certification
Preferred - ServiceNow Experience

****During submittal, please provide the questions along with answers at the BOTTOM of the resume.****


Q1: What is a VPN?
Q2: What is ping ?
Q3: Explain the difference between RAM and ROM
Q4: What is the role of the BIOS in the boot process?
Q5: What is an IP address?
Q6: What is DHCP?
Q7: What is DNS?
Q8: What is AD?
Q9: When using the ipconfig command what is returned?
Q10: What is a Domain?

About the Company

T

Talent Software Services, Inc.