Analyst II, Implementation

Our client, a IT Services and Consulting company, is looking for a Analyst II, Implementation for their Remote location.

Responsibilities:

Project & Client Management:

• Run small-scope projects independently as both Project Manager and Technical Analyst
• Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects
• Manage client expectations, scope, and escalations through go-live and stabilisation phases
• Lead client calls, training sessions, and on-site go-live and hypercare support
• Ability to engage and coordinate other technical resources as needed during complex implementations

Requirements:

• Mid-level implementation specialist (5-8 years experience) delivering FIS imaging and payments solutions across distributed capture, ATM, ImageCentre, DirectLink, and remittance platforms
• Operates as both Project Manager and Technical Analyst on small projects; serves as Technical Analyst on larger multi-product, cross-functional engagements
• Client-facing role requiring strong communication, requirements gathering, and independent solutioning ability
• Strong financial industry and items processing domain knowledge across banking and payments
• Merchant and mobile distributed capture workflows - understanding of end-to-end deposit lifecycle
• ATM image deposit knowledge including capture, balancing, and exception handling
• Image Cash Letter (ICL) processing; Duplicate Detection configuration and management
• Familiarity with teller and distributed capture environments within banking institutions
• CCX / FXD - merchant and mobile distributed capture platform; core competency across majority of profiles
• DLM / DLC - distributed capture management and configuration (required for multi-product profiles)
• ATM Express - ATM image deposit processing and configuration knowledge
• ImageCentre - installer, configuration, and training proficiency; Duplicate Detection knowledge
• DirectLink - product-to-product migration experience; teller and distributed capture configuration
• Voyager - implementation and support knowledge; Image Cash Letter (ICL) processing
• Strong SQL knowledge - querying, data validation, troubleshooting, and implementation support
• Strong item processing knowledge spanning merchant capture, mobile capture, teller, distributed, and ATM image deposit channels
• Deposit settlement and balancing knowledge across distributed capture environments
• Sort pattern and logic knowledge; ability to review and configure client capture requirements
• Requirements gathering, gap analysis, and technical solutioning; cross-team collaboration
• Product-to-product migration delivery; add-on and work order technical project execution
• Excellent written and verbal communication; strong training and documentation skills
• Ability to review client requirements and relay to appropriate technical resources where needed
• Attention to detail, independent judgment, and quality focus across all deliverables
• Adaptability and resilience; ability to manage multiple priorities in deadline-driven environments
• Years of Experience: 0-2 Years of Experience

Skills:

• Category Name Required Importance Experience
• Advisory/Business Services Project Management Yes 1
• Client is looking for resources with US Banking experience, specific to Print and Mail / Check Capture / Image Processing domain
• The resource should have experience implementing any platform solutions in large or community banks for print/ mail production ; Familiarity with check capture/remittance platforms and lock-box processing

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities