Analyst II, Business Analytics

Pilot Travel Centers LLC

Knoxville, TN

JOB DETAILS
SKILLS
Analysis Skills, Automation, Business Analysis, Business Operations, Business Performance Management, Business Support, Communication Skills, Computer Science, Construction, Continuous Improvement, Corporate Compliance, Corporate Policies, Cross-Functional, Data Analysis, Data Mining, Data Modeling, Data Quality, Detail Oriented, Economics, Establish Priorities, Finance, Follow Through, Forecasting, Human Resources, Logistics, Marketing, Mathematics, Metrics, Operational Audit, Operations Planning, Performance Analysis, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Property Management, Python Programming/Scripting Language, R Programming Language, Regulations, Reporting Dashboards, Research Skills, Retail, Retail Operations, Revenue Management, Risk Analysis, Sales, Security Analysis, Statistics, Supply Chain Operations, Tableau, Time Management, Training Data Sets, Transportation and Logistics, Trend Analysis, Trucking, Usability Engineering, Vehicle Fleets, Willing to Travel, Writing Skills
LOCATION
Knoxville, TN
POSTED
3 days ago

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Conduct comprehensive research and analysis of enterprise-wide data, including exploratory data analysis (EDA), data mining, and statistical analysis, to support business planning, operational decision-making, and growth initiatives. Deliver insights and performance evaluations that inform decisions across key business priorities, including network strategy, facility revenue, and property management. Partner with cross-functional teams to develop, maintain, and enhance reports and dashboards while ensuring data quality, accuracy, and compliance with company policies and standards.

  • Conduct exploratory data analysis, research, and performance analysis to identify trends, risks, and opportunities that support business planning, operational decision-making, and growth initiatives.
  • Analyze business and operational metrics to deliver insights and performance evaluations that inform strategic and day-to-day decision-making.
  • Collaborate with cross-functional teams to develop, maintain, and enhance reports, dashboards, and other analytical deliverables that support business planning and performance management.
  • Apply data mining, statistical analysis, and analytical modeling techniques to large and complex datasets to identify actionable insights, support forecasting, and evaluate business performance.
  • Develop, maintain, and enhance Tableau dashboards and reporting solutions, and use Python and R to support dashboard development, analytics, automation, and data modeling.
  • Support the automation and continuous improvement of analytics and reporting processes to improve efficiency, scalability, and usability.
  • Ensure data quality, accuracy, integrity, and security across analyses, dashboards, and reporting outputs while complying with company policies, standards, and applicable regulations.
  • Model behaviors that support the company's common purpose and contribute to a high level of support for guests and team members.
  • Ensure all activities are performed in compliance with applicable rules, regulations, policies, and procedures.
  • Complete other duties as assigned.
  • Bachelor''s degree in mathematics, economics, computer science, data analytics, business analytics, or a related STEM field required, advanced degree preferred
  • Minimum 3 years of experience in data analytics, business analytics, or a related field preferred
  • Strong Microsoft Office skills required
  • Proficiency in Python and R required
  • Strong SQL skills required
  • Proficiency in Tableau and experience developing dashboards and reporting solutions required
  • Self-motivated, curious, and highly driven, with the ability to work independently and collaboratively, learn quickly, and take ownership of assigned work and process responsibilities
  • Strong written and verbal communication skills
  • Ability to prioritize, execute tasks, and meet deadlines
  • Attention to detail and strong follow-up skills
  • Strong problem-solving and critical thinking skills
  • Ability to handle sensitive and confidential information ethically and responsibly
  • General office work requiring sitting or standing for long periods of time
  • Able to work evenings and odd hours as needed
  • Less than 5% travel required
  • This position requires candidates to be legally authorized to work in the United States without employer sponsorship

About the Company

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Pilot Travel Centers LLC

Our care and commitment to our employees comes from a deeply rooted history that started nearly 60 years ago when James Haslam II opened the first Pilot in Gate City, VA. Since that opening we have celebrated many accomplishments and have stayed true to our mission of "Connecting people and places with comfort, care and a smile at every stop." We are proud to be family owned and we welcome each new team member as part of the family.

Pilot Flying J is one of the best retail and restaurant employers in North America. If you enjoy working in a hands-on, high-energy environment, apply for one of our jobs today and join the Pilot Flying J family! We offer both full and part-time positions with plenty of growth opportunities. Please visit our Careers website for more information, including videos, testimonials, and current openings.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1958
WEBSITE
http://www.pilotflyingj.com