Analysis Skills, Business Analysis, Communication Skills, Documentation, Identify Issues, Loan Documents, Loan Origination, Loans, Marketing, Mortgage Lending, Organizational Skills, Presentation/Verbal Skills, Regulations, Regulatory Compliance, Release Management/Engineering, System Test, Systems Administration/Management, Systems Maintenance, Team Player, Writing Skills
A Business Analyst job primarily focuses on managing and maintaining the Encompass Loan Origination System (LOS) along with all integrated platforms within a mortgage lending organization, ensuring its smooth operation by managing business rules, implementing system updates, troubleshooting issues, and collaborating with different teams to optimize workflows and compliance with regulations; essentially acting as the primary technical point of contact for the Encompass and all integrated platforms within the company.
- Maintain Loan Setup settings as applicable to ongoing business management and regulatory needs.
- Maintain complete loan document library, build custom disclosure documents as needed and maintain eFolder.
- Liaison with third party vendors to create and maintain interfaces as needed.
- Maintain loan program directory in collaboration with Secondary Marketing to ensure accurate guidelines.
- Responsible for performing day-to-day monitoring to determine health of systems.
- Review and summarize the effects of Encompass releases to management.
- Maintain documentation to workflow, program changes and customizations.
- Maintain Encompass test environment and coordinate system testing on all new versions prior to implementation.
Job Qualifications/Requirements
Education/Credentials
- Minimum Education Level: Associates Degree
Prior Experience
- Preferred: 3-5 years in residential lending field
- Preferred: 2 years recent experience in loan origination system management
Technical Skills
- Preferred: Experience with Ellie Mae Encompass LOS, Certified Encompass administrator preferred.
- Preferred: Effective verbal and written communication skills.
- Preferred: Strong organizational skills with a willingness to adapt to change as needed in a fast-paced environment.
- Preferred: Ability to effectively work with department team members and other stakeholders.
The salary range for this full-time position is $90,000 - $120,000 annually + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.