Analyst, Demand Management

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa's Technology Management organization is seeking an Analyst to support the Demand Management function within our third-party technology management practice. In this role, you will help manage the lifecycle of technology demand across hardware, software, and services—partnering with technology stakeholders to track, plan, and execute Visa's multi-year technology strategy and budget.

The Work Itself:

• Support the development and execution of multi-year technology demand plans, tracking hardware asset deployments, software license needs, and services consumption.
• Manage the technology demand pipeline including intake, tracking, and reporting of requests for hardware, software, and vendor services.
• Partner with technology, finance, and procurement stakeholders to translate demand requirements into actionable plans aligned to budget constraints.
• Develop and maintain reports and dashboards providing visibility into demand trends, budget utilization, and portfolio health.
• Maintain asset inventory baselines and support technology refresh and organic growth planning.
• Coordinate with procurement, vendor management, and finance teams to align demand forecasts with available supply and approved budgets.
• Assist with purchase order creation, maintenance renewal tracking, and vendor coordination for hardware and software acquisitions.
• Contribute to process improvement initiatives within the demand management function.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:

3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Experience with ServiceNow ITAM, SAM, or HAM modules for demand or asset tracking.

Proficiency in Microsoft Excel for data analysis, modeling, and reporting.

Familiarity with technology budget processes, purchase orders, and maintenance renewals.

Strong organizational skills with the ability to manage multiple priorities simultaneously.

Effective written and verbal communication skills, including the ability to present data to non-technical stakeholders.

Exposure to ITIL or IT asset lifecycle management concepts.

The Skills You Bring:

Attention to Detail: Manages large volumes of demand data with accuracy and consistency.

Collaboration: Works effectively across technology, finance, and procurement teams to align on demand priorities.

Analytical Thinking: Uses data to identify trends, highlight risks, and recommend corrective actions.

Process Orientation: Focuses on continuous improvement and efficient workflow management.

Communication: Communicates clearly with stakeholders at varying levels of technical and business familiarity.

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer