| Location | Lewisville, TX |
| Salary | $64,087–$84,916 Per Year |
Job Title and SalaryAMS AnalystSalary Grade: G08Salary Range: $64,087 - $84,916 - $105,744SummaryServes as the Subject Matter Expert (SME) for all internal and external transactions related to TNMPs Advanced Metering Infrastructure (AMI). Develops in‑depth knowledge of the AMI and continually works to improve system efficiency and effectiveness. Ensures TNMP remains compliant with all Advanced Metering System (AMS) related market transaction requirements. Establishes relationships and provides guidance to internal and external stakeholders, such as IT, strategic vendors, Retail Electric Providers (REPs), other Transmission and Distribution Service Providers (TDSPs), and ERCOT.Essential Duties and ResponsibilitiesContinually monitors and resolves AMI exceptions throughout the transaction life cycleEnsures Root Cause Analysis (RCA) is performed for all exceptions resolved, using the results as input for fixes and future enhancementsDevelops and tracks a standard set of metrics to ensure that TNMP's AMI remains accurate and efficientServes as the SME for critical system components that support AMI transactionsPrepares business requirements and provides thought‑leadership on internal development efforts related to AMI transactions and integration within TNMP's back‑office systemsLiaises with TNMP vendors (notably Itron) to ensure ongoing integration support is optimized for transaction processingParticipates in market working groups related to AMI transactions and stays current on new and changing requirementsDevelops and maintains use cases and test scripts to ensure transaction functionality is adequately tested prior to releasing to productionServes as the key approver for all system changes related to AMI transaction functionalityResponds to various data requests, produces metric reports, and provides ad‑hoc data extractsParticipates in a variety of moderately advanced, concurrent, and variable duration operational and AMI projectsGuarantees the integrity of transactional and billing data and provides analytical support for AMI synchronization; provides billing analysis to correct or adjust due to transactional errors or disputesMonitors and resolves AMI Marketrak issuesRepresents Company before ERCOT and the Public Utility Commission of TexasCompetenciesWorking knowledge of ERCOT Retail Market Guide and ERCOT transaction protocolsIn‑depth knowledge of TNMP policies and procedures and AMI processesWorking knowledge of TEXAS SET rules and guidelinesWorking knowledge of database structures and database query toolsWorking knowledge of Marketrak system and procedures and protocolsAbility to effectively handle concurrent assignmentsAbility to make sound decisions that support the Company's goals and missions as they pertain to AMI requirementsPreferencesExperience working with Advanced Metering Systems (AMS/AMI) or utility metering operationsStrong background in data analysis, troubleshooting, and system performance monitoringPrior experience in the energy or utility industry (electric distribution preferred)Proficiency with Excel or data tools for reporting, trending, and issue resolutionAbility to collaborate across teams (operations, customer service, IT) to resolve meter or data issuesQualificationsMinimum Education: Bachelor's degree in Engineering, Computer Science, Accounting or Business from a four‑year college or university, with three to five years AMS utility experience, or equivalent combination of education and/or experience related to the discipline.Preferred Education: Master's degreeCommunication SkillsAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to communicate professionally and accurately with all market participants and stakeholders of varying operational and technical backgroundsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicMathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to apply concepts of basic algebra and geometryComputer SkillsStrong knowledge of word processing, spreadsheet, database, and presentation softwareAnalysis and Problem‑Solving AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formPhysical DemandsAbility to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time; good vision and ability to adjust focus is required; manual dexterity is required; must occasionally lift and/or move up to 10 poundsWork EnvironmentOffice environment; some travel may be requiredSafety and ADA StatementSafety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.Americans with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505‑241‑4627.#J-18808-Ljbffr