AMI Technician

• Utilize all AMI software systems to maintain, analyze, and troubleshoot the AMI system.

• Maintain an understanding of RF, cellular, and ethernet based technologies along with their capabilities and limitations to facilitate problem solving, planning and design efforts, as well as case resolution.

• Diagnose and resolve AMI endpoint communication issues by performing field testing, meter replacements, and equipment repairs to restore system performance and data integrity.

• Maintain, upgrade, and monitor AMI infrastructure to include Collectors, Gateways, and Routers.

• Document field activities, installations, and troubleshooting efforts to maintain accurate operational records.

• Assist in the installation, maintenance, and repair of AMI technology and infrastructure while working with appropriate Cooperative personnel.

• Utilize data analytics, reports, and industry documentation to assess risk, formulate design plans, and solve problems proactively.

• Provide a resource for AMI Administrator to solve problems through collaborative efforts.

• Inspect, install, or change meters as needed.

• Provide AMI expertise to other departments throughout the organization.

• Assists with system operation and engineering activities as required to maintain continuity of service to the system.

• Aid with disaster response planning and recovery.

• Follow the cooperative safety rules as defined in the cooperative Safety Manual.

• Follow the cooperative Service Rules and Regulations. 

• Requires an Associate Degree in Applied Science or two years college level courses.

• 3-5 years of experience in a technical field.

• An equivalent combination of education and experience may be considered.

• Must possess an analytical mindset that strives to solve problems and troubleshoot network issues.

• Requires excellent computer skills, especially proficiency in the Microsoft Office Suite for all communication and operational activities.

• Ability to perform multiple tasks and maintain a high degree of accuracy in work performance and finished work quality.

• Must be able to communicate effectively in written and oral form, and complete work reports and related work documentation.

• Must have the ability to understand and apply metering technology as applicable to the electronic metering equipment utilized by JOEMC.

• Must be a focused, self-starter, who takes the initiative to remain proactive, and driven by their own internal motivation to build on a knowledge base that compliments the department.

• Must have the ability to interact positively with others, solve problems and communicate solutions to others constructively.

• Ability to communicate effectively with Cooperative members and employees, and promotes continuous good member and public relations.

• Ability to perform outdoors, in adverse weather conditions for extended periods of time.

• Ability to obtain and keep an NC Driver’s License.

• Ability to think clearly and must possess sound judgment abilities.

• Ability to bend, stoop and stay on feet 8 hours a day.

• Ability to use tools in rough terrain.

• Ability to write in a clear legible manner.

• Ability to understand and carry out oral and written instructions and to request clarification when needed.

• Ability to lift objects of various sizes and shapes weighing in excess of 25 pounds.

• Ability to climb structures and equipment in excess of 10 feet in height for the purpose of inspection, repair and evaluation.

• Ability to walk long distances over rough terrain for distances exceeding two miles.

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