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Ambulatory Epic Systems Analyst

Rebound Orthopedics and Neurosurgery

Vancouver, WA

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JOB DETAILS
SKILLS
Analysis Skills, Business Administration, Calculators, Change Control, Computer Networks, Computer Science, Computer Systems, Copying Machines, Data Analysis, Documentation, Documentation Review, Epic Systems, EpicCare Ambulatory, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Administration, Infectious Diseases, Information Systems/Technology IS/IT Administration, Interpersonal Skills, Keyboards, Knowledge Base, Leadership, Manual Dexterity, Medical Record System, Microsoft Office, Network Systems, Office Equipment, On Call, Patient Care, Patient Confidentiality, Prescription Drugs, Problem Solving Skills, Process Improvement, Project/Program Management, Quality of Care, Regulations, Requirements Management, Software Development, Software Testing, Systems Administration/Management, Systems Analysis, Team Lead/Manager, Team Player, Testing
LOCATION
Vancouver, WA
POSTED
1 day ago
Job Description
Job Description

Rebound is hiring for an Ambulatory Epic Systems Analyst to join our team in Vancouver, WA. This position is a hybrid position.

The Epic Systems Analyst is responsible for providing advanced maintenance, support, and development to assigned applications for an Epic Garden Plot Model. This role participates in upgrade/optimization/maintenance project teams, identifying, analyzing, and resolving data/system issues of intermediate complexity and escalating advanced complexity issues as appropriate. Develops, validates and executes the application and integrated test plans.

Responsibilities:

  • Supports an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
  • Adheres to organization standards for system configuration and change control.
  • Develops, supports, and maintains KB documentation.
  • Works helpdesk tickets in assigned applications and meets SLAs.
  • Demonstrates intermediate proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
  • Informs leadership of new release features/functionality and changes/revisions that will impact operations.
  • Understands process improvement, demand management, and project management methodologies.
  • Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.
  • Establish and maintain detailed knowledge of the functionality, clinical content and use of the EPIC EHR/PM.
  • Identify areas for improvement and to increase efficiencies in the use of EPIC.
  • Coordinate, setup, and maintain usernames and passwords for employees. Ensure that existing and transferred employees are updated appropriately.
  • Participate in rotating on Call after hours support program.
  • Train new hires and other personnel as needed.
  • Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
  • Perform related work as required.

Qualifications:

  • Bachelor Degree in Computer Science, Information Systems, Business Administration, Healtchare Administration or equivalent work experience is required.
  • Current Epic Ambulatory certification(s) required.
  • Three to five years of Epic Application and healthcare experience is required.
  • Three to five years of IT knowledge, analyst work, EpicCare Ambulatory experience preferred.
  • MS Office experience required.
  • Excellent people skills, professionalism and experience with new and non-technical end users.
  • Basic knowledge of computer networks and systems.
  • Ability to maintain strict confidentiality with patient and clinic data.
  • Ability to explain technical topics clearly and simply, both verbally and in writing.
  • Ability to work well as part of a team or leader of a team.
  • Ability to resolve problems that frequently require skill and ingenuity.

Physical Requirements:

  • Work may require sitting for long periods of time.
  • Stooping, bending and stretching for files and supplies.
  • Occasionally lifting files or paper weighing up to 30 pounds.
  • Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other office equipment as necessary.
  • It is necessary to view and type on computer screens for long periods.
  • May be required to work under pressure and work may be stressful at times.
  • Works in close proximity to office personnel within limited work space.
  • Interaction with others and phones can cause frequent disruptions.
  • Does involve working on computer systems and equipment in our clinical areas both during and after clinic hours.
  • Possible exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a health clinic environment.
  • Hybrid role, requiring onsite work and in office requirements 1 to 2 times per week.

Proud to Offer:

  • Medical/Vision/Rx
  • Dental
  • 401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
  • Company paid Life Insurance/AD&D
  • Voluntary Life insurance/AD&D
  • Company paid short and long-term disability
  • Flexible Spending and Health Saving Accounts
  • Employee Assistance Program
  • Free Parking
  • Paid Time Off accrued at up to 24 days in your first year based on FTE

This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!


Monday- Friday, no weekends or holidays.
This is a full time, 40 hour per week position.

About the Company

R

Rebound Orthopedics and Neurosurgery