Academic Advice, Administrative Skills, Basic Life Support (BLS), Clinical Support, Coaching, Communication Skills, Customer Support/Service, Electronic Medical Records, Employee Orientation, Establish Priorities, Healthcare Providers, Hospital, Maintain Compliance, Managed Care, Medical Office Administration, Medical Records, Nursing, Nursing Credentials, Operations Management, Organizational Skills, Orthopedics, Patient Registration, People Management, Presentation/Verbal Skills, Problem Solving Skills, Procedure Implementation, Project/Program Management, Quality Management, Record Keeping, Regulations, Staff Development, Training/Teaching, Writing Skills
Will float between St. Augustine, Nocatee, and Palm Coast
The Clinical Supervisor oversees the operational activities of the medical practices and plays an active role in staffing, practice growth and improvement, work flow optimization, EMR efficiency, and customer service. Ensures adherence of organizational policies and procedures for all ambulatory practices.
Responsibilities:
- Participates as an active member of the practice while coordinating and providing education and guidance for the staff as necessary and required through regular or ongoing competency and skill evaluation, or the implementation of new processes or procedures.
- Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
- Oversees daily office operations and delegates duties to staff, as needed, while also performing clinical and clerical job functions.
- Implements and provides appropriate clinical support in conjunction with the planned activities of the ambulatory setting in order to provide adequate and professional support for the medical staff or providers through proper staffing.
- Performs all personnel functions for assigned personnel including but not limited to participating in the recruiting and hiring process, training process and continuous coaching and feedback for the staff in relation to their performance, as required or assigned by the manager. Assists in the evaluation of clerical and clinical staff, as requested by the manager.
- Implements office procedures and coordinates appropriate front office support in conjunction with the planned activities of the ambulatory setting including, but not limited to: schedule maintenance, registration of patients, medical record maintenance, referral system, managed care programs, appointment/discharge process.
- Ensures compliance of regulatory and UF Health St. Johns policies and procedures with the clinical staff, and recommends changes in department policies and procedures as identified. Participates in regulatory and proficiency checks for quality management and accreditation requirements.
- Engages in ongoing learning to expand the professional development of self and team members to create and sustain a learning organization per professional requirements and hospital guidelines.
Qualifications:
Education / Training
- Graduate of an Accredited School of Nursing
Preferences:
BSN preferred.
Experience Requirements
- 3-years nursing experience
- 1-year Supervisory experience.
Additional Information:
Skills & Abilities: Excellent ability to work within teams as well as individually, good organizational skills with the ability to manage projects and people; strong verbal and written communication skills, problem solving skills, able to make decisions and adapt to change. Strong sense of engaging with patients, team members, and providers and able to garner support through implementation of complex projects.
Certificates/Licenses/Registration
- Active FL Nursing License
- Basic Life Support (BLS)
Additional Information:
BLS, provided by American Heart Association (AHA), required within 30 days of hire.