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Ambulance Dept Dispatcher - BIDMC (per-diem)
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Boston, MA • Beth Israel Deaconess Medical Center • Per Diem • Rotating
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When you join the growing BILH team, you''re not just taking a job, you're making a difference in people's lives.
Receives and assigns ambulance dispatch requests from within Beth Israel Deaconess Medical Center, Boston to the appropriate ambulance service. Ensures efficient response to ambulance requests. Responsible for the safe transport of patients to their correct destination, and the appropriate documentation of services. Facilitates and coordinates with appropriate teams. Maintains accurate records of all Ambulance traffic within the hospital. Utilization of telephone console, Motorola handsets for C-MED communications, and Motorola CDM series two-way radio system. Maximizes utilization of Beth Israel Deaconess Medical Center Ambulance Services and the ambulances assigned to Beth Israel Deaconess Medical Center from contracted providers. Familiarity with Massachusetts O.E.M.S. statewide ALS/BLS and ALS interfacility transfer treatment protocols.
Job Description:
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
Competencies:
Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Social/Environmental Requirements:
Work requires periods of close attention to work with out interruption. Concentrated effort of up to 4 hours without break may be required.
Work requires constant response to changing circumstances and using new information to adjust approach and to quickly respond to new needs.
No substantial exposure to adverse environmental conditions
Health Care Status: NHCW: No patient contact.- Health Care Worker Status may vary by department
Sensory Requirements:
Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Visual clarity <3 feet, Conversation, Monitoring Equipment, Telephone, Background Noise.
Physical Requirements:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
This job requires constant sitting, Keyboard use, Endurance-working up to 3-4 hours without a break.Rarely there may be Fine Manipulation using both hands, Pushing/Pulling using both hands, Reaching-above shoulder height, Reaching-below shoulder height.
Pay Range:
$27.00 - $36.34
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients'' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Job details
185 Pilgrim Road, Boston, MA, 02215 Get directions
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185 Pilgrim Road, Boston, MA 02215
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